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Intro

By the Project for Excellence in Journalism

In 2005, the Web continued to grow as a source for news in America. The picture also began to look more nuanced. Rather than just something new and growing, we were beginning to see strengths, weaknesses and signs of maturity.

The universe of people who used the Web, for instance — for news or anything else — was not growing as fast anymore, but the frequency with which people turned to the medium was increasing. Rather than something more people were discovering, the Internet was becoming more a part of their daily life.

The economics of the Web were beginning to mature as well. More sites were becoming profitable, and there were more signs that producers could begin to charge for content on the Web, at least some content. And while revenues were continuing to grow rapidly, just how far the Web has to go financially to compete with the old media was also becoming clearer. The Web still does not appear to be as desirable a medium for advertisers as what it is replacing. Rivals on the Web that offer classified listings or aggregate other people’s work, but produce very little journalistic content of their own, were continuing to steal revenues away. There still appears no clear path for transferring to this new medium all the wealth that has long financed journalism for the good of civil society. For now, unless things change, it appears that the resources devoted to skilled journalism will continue to shrink as the Web grows.

The wild cards that could change that involve technology, at least in part. Will broadband, searchable video, wireless devices and downloading TV news on a phone or iPod change the financial equation? If people won’t pay for video on their computers, will they pay to get it so it is mobile on their PDA?

There was further evidence, too, that the big corporate owners of old media will continue to try to buy the Web. The explosive growth of citizen blogs (more formally, web logs) appeared to be slowing. Some prominent bloggers were moving to work inside corporate-owned Web sites to make a living. And the sites that get the most traffic continued to be owned by the biggest companies.

Perhaps, for journalism, the most promising news was that there finally appeared to be more investment in producing online journalism. In their rhetoric, too, the Web is becoming central. A major reason was likely that much of the financial growth many of those companies saw in 2005 came from new media. Yet that also suggests the Internet may still be a pay-as-you-go equation for many companies. The evidence, while sketchy, suggests that more of the investment is in technology, not in human resources to gather news. It is still not clear whether the old media have it in their corporate culture to be the innovators of the new.

Heading into 2006, it was clear that Americans eye the Internet with an increasingly complicated perspective. The appeal of the Web is its convenience, interactivity, diversity and control. Yet the more people use the Web, they less they trust it. The most trusted sites of all increasingly are those from the old-legacy media. Even people who enjoy blogs, for instance, are suspicious of them. They go for the energy, argument and authenticity they find there, not hard information. The public, it increasingly appears, accesses different parts of the Internet for different reasons.

The biggest questions remain those that touch the bottom line. Online journalism, in 2006, is still young. Like an adolescent, it is learning what it can do. It is even making a little money. But it is still not really paying its own way. And it isn’t entirely sure what it will be doing when it grows up.

Content Analysis

By the Project for Excellence in Journalism

By 2005 users were already getting a significant level of choice in style and personality from news on the Web. Virtually all original newsgathering, though, was still being done by the old media, and some of the major new Internet-only challengers appeared to have made less progress in content over the previous year than the sites of the old media.

There was also a range of serious attempts to exploit the multimedia dimensions of the Web some places, immediacy in others, and to turn the Web into a space for advertorial revenue.

In our first two years of studying news online, we found that the extent to which sites were taking advantage of the potential of the Web varied dramatically, and that still appears to be true. We also found that the notion of a new form of journalism forming in this medium was premature. That is still true. Over all in past years at least the top stories people found online were often deeper in sourcing and content than what was on television, but it lagged behind print. Our sample this year suggests that may be changing. The Internet is an environment that may now, on some sites at least, be richer than what is available anywhere else.

In those previous studies, we examined a variety of news sites several times a day for 20 different, randomly selected days. This year, as part of our Day in the Life of the News study, we examined seven sites repeatedly through the course of the one day — May 11, 2005 — comparing them to what was offered elsewhere and to each other. Beyond just a purely statistical or quantitative look, we delved more deeply into the sites, forming qualitative impressions as well.

By the numbers, the Web environment was rich. The five national Internet sites we examined were more deeply sourced than any other media studied, including national newspapers. Fully 85% of top stories on the Internet contained four or more sources, outstripping any other media (in national newspapers it was 78%, and on network evening news, the most deeply sourced TV outlet, it was 31%). The two local-news Internet sites studied also scored high on sourcing.

The Web also rivaled major papers in how much was disclosed about sources. In both national newspapers and Web sites, 9 out of 10 stories contained at least two sources who were so thoroughly identified that audiences not only knew what their expertise was but any potential biases they might have. Consumers could evaluate for themselves what sources were saying.

The major Internet sites were also second only to the major national papers in how much context their stories offered audiences about events. In our index measuring how many contextual elements the big stories of the day contained, 45% of the ones online contained three or more, as opposed to 57% for national newspapers. The highest scoring TV outlet was network morning news at 39%.

The national Internet sites were also relatively free of reporters’ opinions, at least in their lead stories. Only 6% contained opinion from journalists, compared with 15% of all national newspaper stories, 48% of network morning news stories, and 46% of cable news stories.

The main national sites also tended to agree on the top story of the day. At 9 a.m., four of the five national sites had the same top story, violence in Iraq . Twelve hours later, four would again agree on their top story, the scare in Washington over a small plane that violated restricted airspace.

Beyond the numbers, however, there was far more difference to these sites than might appear at first glance.

The New York Times

Online, the Gray Lady of journalism has had a little more work done than people may realize.

The site is still distinctly that of a newspaper, and the differences between it and online sites managed largely by machines are enormous. But NYTimes.com makes notable use of interactive and multimedia functions. Even more important, it updates stories far more than many other newspaper sites, and a good deal more than it did a year earlier. By 5 p.m. on May 11, and even more so by 9 p.m., this was much different site from when the day started. The sense a visitor gets dipping in and out of NYTimes.com through the day is that of a living newsroom, with new stories coming in as reporters complete them, and adding to those again as new updates come in.

The news was always organized by a strong sense of what was significant, not just what was new, and that distinguished the Times from sites like Yahoo and Google.

In a sense, the approach may be “all the news that’s fit to post.”

The basics of the page, which as 2006 began had not changed since May 11, 2005, start with four top stories and a large photo. Next to the lead stories at the top, users are shown three other major stories, plus the editorials for the day, the op-eds for the day, and the latest on markets around the world. In the middle of the page, under the top four stories, was a section-by-section breakdown of the print edition that day, which gave users access to 61 additional stories, plus eight of the latest stories from AP and Reuters, all from the Web site’s front page.

At 9 a.m., the site is essentially the morning paper on-line but not completely. Already the updating has begun. As early as 7:24 a.m. EDT on May 11, the top story on the page was changed from the lead of the May 11 paper. The paper had already posted a bylined piece about violence in Iraq that occurred overnight. Next users could read about Defense Secretary Donald Rumsfeld’s plans for a leaner military, United Airlines winning the right to default on employee pensions and a piece on AIDS in Africa .

NYTimes.com Lead Stories

9 a.m.

1 p.m.

5 p.m.

9 p.m.

Iraq Bombing

Iraq Bombing -- updated

Plane Prompts Evacuation

Plane Prompts Evacuation -- updated

Rumsfeld Seeks Leaner Army

Trade Deficit Falls Unexpectedly

Iraq Bombing – updated

Iraq Bombing

United Air Pension Plans

North Korea Nuclear Rods

North Korea Nuclear Rods

North Korea Nuclear Rods

AIDS attitudes in Africa

AIDS attitudes in Africa

AIDS attitudes in Africa

AIDS attitudes in Africa

Throughout the day the news that got top billing changed as stories moved around on the site. And, unlike what we saw in cable’s use of immediacy, the time an event occurred didn’t necessarily determine where a piece appeared. Take the plane-scare story. It started as a secondary item when the news was still coming in. It wasn’t until later, after the event was better understood, that it became the page’s lead piece, at 5 and 9 p.m.

The Iraq story remained among the lead pieces all day, even after it was technically “old news.” It was updated three out of the four times we checked the site — the “at least 60 are killed in New Round of Attacks in Iraq” would become “At Least 79” dead by 4 p.m. that day. The byline would also change, from a co-byline early in the day, John Burns and Terence Neilan (editor-reporter for the Web edition), to a sole author, Burns, by the evening. A piece on a drop in the trade deficit went from a secondary story to a lead, back to a secondary and finally off the page.

By 9 p.m., five of the six top stories on the page would be new or significantly updated from the morning. Across the whole front page, basically more than half of the stories linked would be new — before the next day’s paper was posted. Across the whole front page, indeed, 31 of the 67 stories were new or significantly updated after 9 a.m. (28 of them altogether new). If you remove the 16 stories from weekly special sections such as Dining & Wine, Home & Garden or Automobiles, the degree of updating is even greater — 31 updated and 20 unchanged.

When it came to exploiting the interactivity and multi-media nature of the Web, the Times fell behind some of its TV-oriented rivals, but often ahead of the online aggregators. A quarter of its top stories (25%) contained links to video, such as the piece on Rumsfeld’s plans and the stories on the D.C. plane scare (compared with 45% on average of all sites examined). Just 5% of top stories offered audio links (the average was 6%). None of the main stories allowed users the chance to customize or manipulate data on this day (the average was 18%). And 30% of the stories offered users the chance to communicate with the Times if they had a question (the average was 39%). Incidentally, these figures are not particularly different from what we found two years earlier in a similar study of the Times Web site. In early 2006, the Times announced that all bylines on the site would become links through which users could contact reporters by e-mail.

Google

Google News offers users an entirely different experience from the New York Times or the Web sites of other traditional news outlets.

Here the news is edited not by people but by algorithms, and the site produces no original content whatsoever. In other words, computers choose from a mix of content produced elsewhere.

“Search and browse 4,500 news sources updated continuously,” the page promises at the top. The result is less an ordering of the news than a kind of stacking it in different piles — with some 14,000 articles accessible from the front page of the site.

Yet in its computerized effort to be constantly new, the site also reveals the degree to which the continuous nature of the 24-hour, seven-day-a-week news cycle is not really so continuous. Most of the stories added to the site through the day are nearly identical versions of the same event from different news outlets. There is no really new information to report, just newer filings of stories. For instance, the plane story from the Canadian Broadcasting Corporation, which led the site at 5 p.m. had different — and arguably more interesting — information than the plane piece that was the lead at 9 p.m. from Reuters. The Reuters piece was longer and with more official response, but the CBC piece not only described who the pilot was and what he was wearing — a t-shirt and shorts, which seemed to further emphasize that he was a student pilot who made a mistake — but it included a picture of his arrest. And by 9 p.m. the CBC piece was gone from the front page.

Google News Lead Stories

9 a.m.

1 p.m.

5 p.m.

9 p.m.

Georgia Confirms Grenade Found Near Bush’s Speech Site

White House, Capitol Evacuated

2 Men Arrested in Plane Scare at White House, Capitol

White House, Capitol Emptied in Plane Scare

Suicide Attacks Kill at least 61 in Iraq

Russia-Georgia Relations

Budget Provides Billions for Education (Canadian Budget)

White House says Bush Never in Danger in Georgia Incident

Afghans Riot over Koran Report

US Depending on China in N. Korea Policy

Anti-US Riot Turns Deadly in Afghanistan

Four Shot Dead as Afghans Riot at Reported US insult to Koran

$82 Billion Spending Bill for Wars Heads to Bush

$82 Billion Spending Bill for Wars Heads to Bush

White House says Bush Never in Danger in Georgia Incident

Authorities: Ill. Father Admits Killings

The site leads with two top stories in its main, middle column and five more headlines right of that, which vary from business to sports news. Below that are a list of subjects “In The News”— on May 11 the keywords included Delta Air Lines, Riverside County, Van Gundy and the Detroit Pistons.

That is followed by three top stories under each of eight different topic headings — World, U.S., Business, Sci/Tech, Sports, Entertainment, Health and More Top Stories.

For each news event, Google News offers apparently every related story it can find. On May 11, for instance, the top story at 9 a.m., about a grenade found near the site where Bush delivered a speech in the former Soviet Republic of Georgia, linked to 1,968 other stories about the event. In all, the 31 “stories” highlighted on Google News’s front page at 9 a.m. this day were actually links to 14,228 separate stories. The depth is breathtaking. The utility of it, for an average person, is harder to fathom.

With each subsequent visit, we found new stories in most of the spots. According to the numbers, 80% of the top stories were new on Google. Again, however, usually they were about the same news event, just new versions from a new outlet. At 1 p.m., for instance, the story about anti-American protests in Afghanistan was from CNN, plus links to NPR, the San Diego Union Tribune, Radio Australia and others. At 5 p.m., there were stories from the Associated Press, ABC News, the International Herald Tribune. At 9 p.m., a story from the Scotsman (UK) plus Reuters and the Guardian on top. The actual accounts didn’t vary much, sometimes not even the original source. At 5 p.m., for instance, the story on Afghan riots came from the Guardian Unlimited, but on a closer look it was actually an AP story. The story on the riots just underneath it is from ABC News, it says, but it is also the AP story.

On Google, some topics got more prominence than they did elsewhere. Sci/Tech, for instance, comes third in their list, followed by Sports, and Entertainment. Subjects that get more prominence elsewhere, such as politics, are not in the headings here.

In exploiting the potential of the Web for multimedia and interactivity, Google fell behind, at least on this day. Only 5% of the stories on the site had links to video of the event in the news compared with the average of the sites monitored of 45%, though again since that was a result of grabbing stories from a variety of sources, the inclusion of video was ultimately the call of those outlets. None of Google’s stories had links to graphics, maps or special text boxes (the average on this day was 17% of stories). Only 5% of stories had some link by which users could manipulate or customize data, whereas the average was 18%. And only 15% of stories on Google had links through which users could follow up with queries or communicate with someone, compared with 39% in our sample over all.

The only multimedia element in which Google was above average was in the use of audio. Some 15% of the top stories had such links, versus the 6%.

How did the news agenda offered by Google’s computers compare with those of the editors of NYTimes.com? At 9 a.m., Google led with the story about the unexploded grenade found near where President Bush had spoken, a story that never was near the top of the New York Times news agenda this day. Both sites had Iraqi violence at the top. Google had the Afghan riots next, a story the Times would not post for two more hours. But the Times had exclusives, an interview with Defense Secretary Donald Rumsfeld and a story about AIDS in Africa that were nowhere on Google’s site. The United Airlines pension story that would dominate elements of the American press this day was not listed among Google’s top stories anywhere on its page.

By 9 p.m., the grenade story was again one of the “Top Stories” on Google (after being displaced by a general US-Georgia relations story at 1 p.m. and a piece on the Canadian budget at 5 p.m.) The Times also had the plane scare but continued to think violence in Iraq was important, a story now replaced on Google by the next day’s relative calm. Throughout the page, the stories also tended to differ, topic by topic. Apparently, at least on May 11, the choices made by Google’s machines differed from the choices made by editors at the New York Times.

Yahoo

Yahoo News takes the spirit of Google News — the user is the editor — a step further. It separates the news in multiple ways and allows users to pick the way they see it — by source, by topic, by genre (photos, opinion), by most popular stories, most viewed and even something called “weird news.”

Users also have the capacity, within distinct limits, to add or remove categories and change the layout.

But Yahoo isn’t culling from 4,500 news sources as Google is. It is focusing more heavily on the judgment of six sources — AP, Reuters, Agence France-Presse (AFP), the Los Angeles Times, USA Today and the Christian Science Monitor. Users also can select their own sources from a list of 14.

If Google News is about mining the Web for maximum depth, in other words, Yahoo News is more about navigating it within clearer limits for maximum choice.

(The page has been redesigned since May 11, 2005 , but the effect is similar. Users sort through the different sources using tabs, so that more classifications are easier to view. There are a few more top stories offered at the beginning of the page, and some new sources are offered, such as NPR. Heading into 2006 users were also now offered some minimal original content from Yahoo journalists, under the heading “YAHOO EXCLUSIVE,” though the quantity of original content was more symbolic than substantial.)

On May 11, the top of the page at 9 a.m. was a story about the bombing in Iraq , from AP, that featured a big headline, a photo of a badly damaged car and a one-paragraph lead-in with the dateline. It was the only story on the page played with such prominence. Then came mainly a listing of headlines: There was a “Top Stories” heading, an inventory of the six sources from which the site got its news, and five headlines from each of them. On this day, several of the stories were the same as elsewhere, but not all: The slayings in Illinois were a top story in four of the six outlets at 9 a.m. and the Iraq story was a top item on all the wire services at 1 p.m. The Christian Science Monitor, with its orientation toward news features rather than breaking headlines, also offered a different news agenda (“Pivotal days for Frist and the GOP,” “L.A. mayor’s race signals new ethnic alliances.”)

The page’s main listing of headlines was followed by a link to the New York Times homepage (no longer offered in the same place). Then came categories that traditional journalists sometimes find tantalizing, challenging and even a little horrifying: users can click on the stories that are “most popular” followed by “most viewed” and “most recommended.” It’s not entirely clear what the differences are. But at 9 a.m. on May 11, the “most popular” stories bore little relationship to the top stories as defined by any of the news organizations listed. The most popular story was “New World islands emerge from Dubai ’s waters.” The second was, “Mark Hamill Reminisces on ‘Star Wars.’ ” The “Most viewed” was closer to the AP news agenda. But the most recommended stories were the most intriguing of all: “Puget Sound in declining health,” and “Realtors fight cost-cutters with rule to keep fees high,” and “Experts: flares may have helped planets.”

By the numbers, Yahoo was fairly typical when it came to updating. Just under half of its top stories (45%) were replaced during the day. Another third were updated in some fashion. As with Google, though, the updating is not a decision made by the staff; in this case it is the latest postings from each of the key news outlets — or on this day from three of them (AP, Reuters and AFP). The difference from Google is in what the two sites draw from and how they offer it to users. Yahoo pulls from a small pool of outlets and lists the stories by the outlet. Google pulls from a nearly limitless number of outlets and lists them by topic.

When it came to exploiting the interactive and multimedia dimensions of the Web, Yahoo again was about average among the sites we found over all. Just over half its stories contained links to video of the events described (55% versus 45% on average) and the video links hit most of the big stories of the day — the Iraq bombings, the Zion slayings, North Korea ’s fuel rods. Two thirds (65%) offered photo galleries. A quarter of the stories had links by which users could customize or manipulate data (slightly higher than the 18% average). And three quarters of its stories offered users the chance to communicate or interact with someone to follow up (nearly double the 39% average) in a variety of ways, from e-mailing the piece to visiting message boards so as to post views. Here, Yahoo scored much higher than its online rival Google, and higher than the New York Times, and about on a par with sites that have their origins in television, like CBS and CNN.

Only in the use of audio did Yahoo lag. None of its top stories, at least back in May, had audio links (compared with 18% overall).

CBSNews.com

If Google and Yahoo represent Web search companies that are moving into journalism, CBSNews.com is at the leading edge of TV networks trying to manage their way into the interactive world. May 11 captured a day before the site was redesigned after the hiring of the online entrepreneur Larry Kramer as head of CBS Digital.

On the date of our Day in the Life study, however, CBS already offered users a clear top story that featured a photo, an interactive feature and video, followed by a second story that, with a click, also offered multiple features. A list of 14 more headlines sat under those. Some of the stories, however, were repeated in more than one place. This section was followed by the CBS Evening News Online Edition, a chance to watch the newscast online.

There were then 47 other headlines on the page, divided by categories — U.S., World, Health Watch, Entertainment, Opinion, Sci-Tech, Politics, Business, Evening News, Early Show.

Last May, the level of updating on the page was substantial, but there was also some effort to make the level of change look greater than it may have been. The top story and the second story, for instance, tended to be swapped back and forth, and other stories moved around the page. At 9 a.m. the Iraqi bombing led the page. By 1 p.m., the plane scare in D.C. grabbed the top story position, while the testimony of the actor Macaulay Culkin was second and the Iraq story moved to the right margin under a piece on the Zion slayings. At 5 p.m., the Culkin and plane-scare stories were reversed. There was also a noticeable slowing of the updating as time went on. At 1 p.m., 10 of the roughly 65 stories were either new or updated from 9 a.m. (though that wasn’t always signified to the reader). At 5 p.m. another 10 were new. By 9 p.m. just one more story was new, from WebMD.

CBS News Lead Stories

9 a.m.

1 p.m.

5 p.m.

9 p.m.

Iraq Bombings

Air Scare Prompts DC Evacuations

Culkin: Jackson Did Not Molest Me

A Tale of Two Child Stars (Culkin)

Dad Charged in Girls’ Murders (Zion slayings)

Culkin: Jackson Did Not Molest Me

“Errant Pilots” Spark DC Scare

No Charges in DC Air Scare

Georgians Play Down Bush Grenade

Series of Bombs Kill 61 in Iraq

Prosecutor: Dad Admitted Stabbings (Zion slayings)

Prosecutors On Dad’s Rage Killing (Zion slayings)

United Gets OK to Ditch Pensions

Georgians Play Down Bush Grenade

Series of Bombs Kill 61 in Iraq

Series of Bombs Kill 61 in Iraq

When it came to the numbers, the nature of a television-based site — versus an online aggregator or a newspaper — came into clear relief. Only some of the text on CBS.com came from CBS. None of the main text stories on the site through the day were produced by CBS alone, but 95% of them cited CBS staff and wires together. That is far different from the New York Times, where 90% of the stories were staff-written.

On the other hand, in non-text news, the amount of original content went way up. The site included dozens of video stories that were wholly original to CBS, mostly pieces from different broadcasts.

Indeed, like other TV-based Web sites, even back in May 2005, the site tended to excel at exploiting the multimedia nature of the Web. A remarkable 85% of its top stories had links to video of the events described, while none linked to just audio. Only 5% of the top stories gave users the ability to customize, and none of the top stories offered users specific links by which they could communicate with CBS about the presentation.

All that changed. The CBS page available in 2006 is significantly more of a continuous news source. The site includes a good amount of Internet-only video. It will track news events well after the nightly news is off the air, includes a section on “interactives” where users can find all the interactive features on the page in one place, and includes a special section for “Strange News,” an echo of the spirit of “Odd News” on Yahoo.

The site notably also contains a section called “Build Your Own Newscast,” where users can select and order from 20 top stories from the day and 18 other packages. This creates the capacity for viewers to see a newscast online that is far different from what is available from either the evening more morning news, and far larger. And there is a substantial section where users can download programming for podcast listening, PDAs and MP3s.

The left rail of the new site also contains an “Only on the Web” feature in which CBS News correspondents generate large amounts of video content that is unique, not “repurposed” from television.

Uniquely among the networks and most other sites, CBSNews.com also contains CBS Public Eye, an effort launched after Kramer’s arrival to allow consumers to react to, talk about, criticize and even interact directly with CBS news officials. More than a page, this is a site within a site. It includes essays from outside contributors, comments from viewers, responses by CBS journalists, and blogs by authors from Public Eye.

It is probably the most serious attempt at transparency and dialogue we saw in our sample. It adds a dimension to the CBS approach that makes it, along with one local newspaper we monitored, the most significant attempt to create a sense of a news organization offering a distinct product with a different personality online, rather than just a news source that is involves multimedia and constant updating. Yet Public Eye also feels like a work in progress, and the visitor senses that in a year or two it may be quite different, particularly if blogs begin to fade or evolve as a new dimension of the Web.

CNN

The Web site of cable news’s oldest channel has become one of the most popular sites on the Web, consistently among the top three (with Yahoo and MSNBC). What people find there is a site whose top stories on May 11 stood out by nearly all our measures — the level of original content, updating, newness of content, and use of the multimedia nature of the Web. Yet beyond those lead items, much like cable news on television, there is less underneath. The rest of the site relies on AP wire copy for most of its news and amounts to less than people can get in various other places.

CNN.com falls squarely in the camp of old media, making choices for people about what news is most important, though it does offer a button for “Most Popular” stories. Still, if the wire copy and original material are added together, CNN.com offers a diet of news very similar to what viewers could find on the cable channel throughout the day.

The page on May 11 (and its setup had not been changed as of early 2006) featured a lead story, which users were drawn to by a major photo. At 9 a.m., it was the news that “Six bombs kill 54 in Iraq,” the same lead as on many of the sites studied. (Incidentally, CBS.com at 9 a.m. had the number at 61, NYTimes.com at “more than 60,” Reuters “at least 70,” and AFP “at least 64”). This top story also had links to two separate video pieces — on the bombing and the general fighting in Iraq — plus a story about Senate funding for the war and a special report, “Iraq: Transition of Power.”

After the morning, though, the top spot would be dominated by the plane scare — at 1 p.m., 5 p.m. and 9 p.m. The story was updated throughout the day and there were fresh pictures and links, but like its cable TV parent, CNN’s Web site found the wayward Cessna’s journey into restricted airspace the day’s big story.

To the left of that lead, CNN’s site offered seven more headlines under its “More News” heading. And there was a lot of crime reporting on this day — at 9 a.m. the Illinois slaying, another multiple homicide, in California , the Jackson trial and the sentencing of a “cannibal-inspired killer” all made the list. But there was also substantial use of links and multimedia. Four of the seven stories featured video links, and there was yet another special report, this one on Michael Jackson.

CNN.com Lead Stories

9 a.m.

1 p.m.

5 p.m.

9 p.m.

Six Bombs Kill 54 in Iraq

US Capitol, White House Briefly Evacuated

Two Held After Capitol, White House Evacuated

Two Held After DC Security Scare

Father Charged in Girls’ Slayings (Zion slayings)

Macaulay Culkin Testifies for Jackson

Culkin: Jackson “Never” Molested Me

Bush Asked to Explain UK War Memo

Three Children Among Six Found Slain

Father Charged in Girls’ Stabbings (Zion slayings)

Prosecutor: Dad Admits Killing Girls (Zion slayings)

Culkin: Jackson “Never” Molested Me

Officials: Grenade Found Near Bush was In active

Six Bombs Kill 54 in Iraq

Six Bombs Kill 54 in Iraq

Prosecutors: Girls Stabbed 31 Times (Zion slayings)

That section was followed by yet more multimedia, the latest updates from CNN Radio and video on Britain ’s Prince Harry joining the military. Then came a link to the homepage of the news channel’s No. 1 show, Larry King, followed by a stock market report and stock quote check.

Below that came the rest of the news menu broken down into topics — U.S., World, Technology, Entertainment, Politics, Law, Health, Science and Space, Travel, Education, Sports, Business — each offering a couple of headline stories, 24 in all. Yet there CNN’s effort at original work had stopped. Those 24 stories were all wire copy, mainly AP.

Thus this is really two sites — the eight or so main stories for which CNN has produced packages and text stories through the day, including a couple of background non-breaking news reports, and the larger menu of news from the AP.

During the day, CNN paid fairly close attention to those stories that it produced itself. Nearly half, 45%, of those would turn over by 9 p.m., and another 40% would be updated in some manner. Unlike the aggregators’ computerized updates, these were the work of CNN correspondents, and also often linked to the latest TV reports as well as other video or audio components.

Three quarters of stories through the day included video and three quarters photo galleries. Three quarters of them would also allow users to customize or manipulate data. One in every five (20%) included audio links, and half included graphics and maps. By 9 p.m., for instance, the top story on the plane scare in Washington also included seven different links to sidebars, photo galleries, or video — everything from a timeline (“the key 47 minutes”) to a package on “How the decision to shoot down a plane is made.”

Yet the multimedia emphasis, updating and interactivity was again limited to the top eight stories. In the larger section below that makes up the bulk CNN’s homepage, only four of the 24 wire stories would be replaced by newer material through the day. And there was little in the way of multimedia or other links.

As for news agenda, excluding the AP, the Web site has something of a balance that the news channel on TV does not. Online, the plane-scare story was the lead, but it didn’t dominate the space on CNN’s Web page the way it did the time on TV. Users could sample as much or as little of the plane issue as they wanted.

Still, compared with Yahoo, the New York Times or Google, CNN’s popular page is offering users a much more limited menu of news.

JSOnline: The Milwaukee Journal Sentinel

As the name implies, JSOnline represents the effort to create a news experience for users online distinct from what they find in print but related to it, all with the resources of a paper with a circulation of 240,000 on weekdays and 430,000 on Sundays.

That morning’s Milwaukee Journal Sentinel was augmented on the Web with a clear section signaling to users new breaking news in a self-described “Weblog,” plus a menu that broke down the news by city, links to online chats, staff blogs, reader photo galleries, and even ways to get RSS (a web feed format), and a link so that people could easily submit news tips.

JSOnline.com Lead Stories

9 a.m.

1 p.m.

5 p.m.

9 p.m.

Investigation Finds Election Fraud

GOP Sends DNR Pick Back to Doyle (Daywatch)

Testimony: Oswald Got Delusions from Dad (Daywatch)

Doyle, GOP Work on Minimum Wage Deal (Daywatch)

Museum Layoffs Expected Soon

Existing Home Sales Up 10.4% in Area (Daywatch)

Casino Won’t Sap Potawatomi, Study Says (Daywatch)

Testimony: Oswald Got Delusions from Dad (Daywatch)

Board Regroups Amid Gold Outcry (Marquette )

Green Pleads Not Guilty to Charges (Daywatch)

Marquette to Start Over on Nickname (Daywatch)

Casino Won’t Sap Potawatomi, Study Says (Daywatch)

Student Who Wore Dress to Prom Suspended, Fined

Investigation Finds Election Fraud

Marquette to Start Over on Nickname

Marquette to Start Over on Nickname

Some of what follows, particularly the generous offering of staff-written blogs, is an update from how the site looked on May 11, 2005, but the general philosophy was already there.

The emphasis on JSOnline is not simply to update a given morning’s paper — to deliver the newspaper in real time. The Journal Sentinel seems to be approaching the task as if the Internet is a different medium, rapidly developing a different personality that goes beyond the capacity for real-time immediacy.

The Journal Sentinel, on May 11, was trying to exploit the possibilities of the Web as much as any site we found, and in some ways more than the online-only sites Google and Yahoo. The difference was the ability to offer original content and the fact that the paper clearly was connected closely to a community.

JSOnline at 9 a.m. that day looked a good deal like the morning paper, leading with a local election-fraud story in the right margin, a controversy over changing the name of the Marquette sports teams and a story on a local male student suspended for wearing a dress to his high school prom. As the day wore on, the site added “DayWatch, a Weblog of today’s developing news” — local home-sales figures, a legislative battle over taxes, and testimony in a local trial — in a box sitting atop the site’s top story. “DayWatch” is not strictly a blog in the typical sense. Rather, the paper is posting the first few paragraphs of stories that seem likely to appear in the following day’s paper. Rather than filling the page with new developing headlines, however, the new postings are strung together on one page in chronological order. As the day goes on, “DayWatch” grows. Updates are posted as new material, not changes in existing stories, the same feel as one gets from personal blogs.

Other changes on the site during the day were sparse, though at 5 p.m. the lead story was also new, as the Marquette name controversy had taken a new turn. The “Warriors,” who had seen their name changed to “Golden Eagles,” were again finding their nomenclature being reconsidered. The Marquette story bumped the election-fraud story into the right margin.

Below “DayWatch” users find the main stories from that morning’s paper unchanged. Under those come wire stories from around the nation and world that are updated throughout the day.

Down the left side, the news is offered not first by sections but by cities and towns — Milwaukee, Waukesha, Washington, Ozaukee, Racine. Here the stories are listed not just from this day but earlier days as well. Again, immediacy is not the only value here; localism is important, too. Under sports, the next header, users again can navigate directly where they want — Packers, Bucks, Brewers, Marquette, etc.

By the numbers, JSOnline was not particularly focused on multimedia. Only about 2 of its top 10 stories featured video, less than any site other than Google. No story on May 11 featured a photo gallery or audio. But the site was among the leaders in stories that allowed users to manipulate and customize information.

And every top story invited readers to communicate and ask questions — the only site to reach that level. Each story also included the e-mail address of the reporter — click and you are sending a message.

Since we studied the site, it has expanded its Web offerings. “DayWatch” averages somewhere around 20 posts a day, and the site added “FirstWatch,” a blog entry that offers readers a conversational preview of that day’s news. JSOnline has also begun investing more in multimedia, adding more audio slideshows, video and interactive packages.

The sense one gets, generally, is of a site that by design is trying to explore not certain aspects of what the Web may offer but, within the range of a paper in a medium-sized city, as many of them as they can think of.

KPRC-TV’s Click2Houston.com

Click2Houston.com, the Website of KPRC, Channel 2, the NBC affiliate in Houston, is produced by Internet Broadcasting Systems Inc., a company that designs and manages sites for about 75 different stations and programs, from Telemundo.com to the syndicated program Access Hollywood.

Click2Houston follows a basic template that several of the stations in the orbit use, though they appear customized somewhat for each station. That template represents the most serious intermingling of editorial and advertising we encountered. The sense one gets is that this site is not controlled by the newsroom. News here is a component of an advertising space.

The design for KPRC features nearly 30 tabs across the top of the page, a major emphasis on weather, and a middle column it calls “2 THE BIG STORY,” where it features a handful of major stories it is emphasizing that include a good deal of multimedia. On May 11, those stories were national as well as local and were changed or updated throughout the day, but the dominant story was a local one — the collision of a light rail train with a car. That story, with its updates, was the top story at 9 a.m., 5 p.m. and 9 p.m. The plane scare was the top story at 1 p.m.

Click2Houston Lead Stories

9 a.m.

1 p.m.

5 p.m.

9 p.m.

Driver Dies in Collision with METRORail Train

All Clear Announced After Evacuation of White House, Capitol

Authorities Identify Driver In First Fatal METRORail Crash

Father of 4 Becomes METRORail’s First Fatality

Police: Man, 19, Fatally Stabs Mother’s Boyfriend

Driver Dies in Collision with METRORail Train

Son Charged With Fatally Stabbing Mother’s Boyfriend

Pilot, Student in Cessna Force Evacuation of DC Buildings

Report: Grenade Thrown At Bush During Speech in Georgia

Police: Man, 19, Fatally Stabs Mother’s Boyfriend

All Clear After Small Plane Forces Evacuation of White House, Capitol

 

Below the top three stories came “Latest Headlines” starting with Local and Regional News, then National and World News, and Click2Video. The local and regional news section featured a combination of wire and station-produced content. The national and world news was obviously wire, and the click2video was video listed elsewhere on the page.

But the site stood out more for highlighting features that, though not always labeled explicitly, were clearly paid content, advertorial or just plain advertising, but some of it packaged to look like quasi-editorial content.

Something called “Local 2 Experts,” for instance, says “Learn from the Best! To find a variety of products and services from great companies right here in Houston visit the Local 2 Experts section and find the help you need from our local experts! Click Here for Local 2 Experts!”

Once there, a user found headings such as “siding, concrete restoration, pool, mattress,” and many more. Under each, the visitor got a one-line description of a local company and an invitation to “more details,” which in turn clicked to a formatted online advertorial with a video clip from someone at the local company. Anyone looking for the criteria for selecting the businesses wouldn’t find any. They were advertisers, not the result of any effort by the station to find the best or most expert.

The tab next to that one, “Click2Win”, let users enter contests run by local businesses. The tab next to that, Real Estate, took users to ads for local real estate companies, and so on. There were 20 such tabs linked to advertorial content at the top of the page — from “Dating” (a page “powered by” the online dating company eHarmony) to “Save on Everything,” a link to 34 pages of coupons.

Those 20 advertising tabs, moreover, appear above and below half as many tabs for the news sections of the site, “news, weather, traffic, sports, editorials, money, health, entertainment, and tech.”

By the numbers, Click2Houston fell in the middle of our sample. The top stories were frequently updated (45% were changed sometime during the day on May 11 and another 40% were updated). More than half (55%) of the top stories included video, and 0% still photos. None linked to audio.

But it was the more aggressive intermingling of advertorial and editorial that stood out. By proportion, perhaps more than half of the site appeared to be paid content.

Audience

By the Project for Excellence in Journalism

What trends do we find in people using the Internet for news heading into 2006?

Our sense, looking across the data, is that:

  • The percentage of adult Americans who get news online at all appears to have stabilized.
  • But the ones who do are beginning to go there more often.
  • The use of newspaper Web sites in particular is growing.
  • And there are various reasons researchers expect all those numbers to accelerate again.

The Number of Americans Online

While a Web site can gather all kinds of detailed information about its users, from the kind of products they buy to the time of day they log on, no clear method for tallying overall use of the World Wide Web has been firmly established. The best data still come largely from public opinion surveys, and one survey finding often contradicts another. What’s more, to understand the universe of news consumption online, one first has to define the broader universe of those who use the Internet at all.

For that universe, two survey groups — the Pew Internet and American Life Project and the Pew Research Center for the People and the Press — both put the number at about 7 out of 10 adults in 2005 using the Internet in some way. In absolute numbers , that would mean that roughly about 137 million adult Americans reported going online at the end of 2005.1

And the number may be higher if one includes more young people. The USC Annenberg School Center for the Digital Future, asking not just about adults but about anyone 12 or older, found that 79% of Americans had gone online in 2005, up from 76% in 2003 and 71% in 2002.2 3

Online News Use

So how many of those people go online specifically for news? That answer, too, varies from one survey to the next, but some generalizations seem clear.

First, the vast majority of adults who use the Internet do at some time go there for news.

In 2005, approximately 70% of American adults who had gone online said they had used the Internet for news, roughly the same number as a year earlier, according to the Pew Internet project. In real numbers, that is approximately 97 million adult Americans. And with changes in population, that number is up from the 86 million estimated in November 2004.4

The main area of growth in 2005 seemed to be in regularity. Everyday use grew seven percentage points, according to the Pew Research Center, to roughly a third (34%) of users, up from 27% in 2004. Asking the question slightly differently, Pew Internet found that those who said they got news online “yesterday” was up to 30% of users, or three percentage points from 2004.5

Percent of Internet Users Who Access News Online
Percent accessing news online ever or yesterday, 2000 to 2005
pie chart sample

Design Your Own Chart

Source: Pew Internet and American Life Project tracking surveys

Another way to measure online news appeal in relation to other news media is to flip the question around: Ask not if you go online for news but more broadly where you get most of your news. Measured that way, Americans’ reliance on the Internet for their daily news has doubled over the last few years. Survey research from Consumer Reports shows that 11% now get most of their news over the Web, up from just 5% in 2002.6

Thus, only slightly more people seem to be using the Web for news, but even more seem to be using it regularly — perhaps an even more important figure for those investing in the medium.

And there is some evidence that newspaper Web sites in particular are gaining. More than two thirds (67%) of American adults said they read either local or national newspaper Web sites in late 2005, an increase of five percentage points from earlier in 2005.7 If those people are substituting the online version of the paper for the print version, as some of the data suggest, that is probably one of the reasons print newspaper circulation losses are accelerating.

It is also worth repeating something we noted last year, that some observers say online news consumption numbers may be undercounted. First, the argument goes, people could get news from a variety of places they do not necessarily think of as news sites — such as the front page of Yahoo, MSN and AOL. And second, surveys do not usually include teenagers (link to “Youngest of the Young”), some of the heaviest users of the Web.8

Looking Ahead

How much growth in online news consumption can we expect to see in 2006 and beyond? Projecting online news use is necessarily speculative. Still, most observers do see growth continuing, though more slowly now than before. Jupiter Research, one of the key forecasters of online economics and audience figures, predicts that by 2010, overall Internet penetration will reach 74%, up from 68% in 2005, or roughly a 1 % increase each year over the next four years. While this suggests more of a “maturation phase” than explosive growth, it still signifies growth.9 And the evidence suggests that as overall Internet use grows, so will using the Internet for news.

Analysts cite three factors in predicting continued growth, two of which could increase not only the number of people who use the Internet but how much they do so:

  1. U.S. teenagers
  2. Racial and ethnic groups
  3. Broadband

Teenagers and Growth

Much of the existing survey research generally excludes those younger than 18 years of age, or the so-called “digital natives” in the words of Rupert Murdoch.10 Research from the Pew Internet and American Life Project show that nearly 9 in 10 teenagers (87%) are Internet users, compared to almost 7 in 10 (68%) adults.11

Moreover, teenagers are slightly more likely than adults to access news online, and their use is growing. In 2005, 76% of teens got news online — up from 38% in 2000, and six percentage points greater than those over 18, according to the Pew Internet and American Life Project. As the teenagers enter the general U.S. adult pool that pollsters usually draw from, overall online use should grow.

Ethnicity and Growth

There is also projected growth among several racial and ethnic groups, although those estimates are for overall Internet use and not exclusively news. Jupiter Research, for instance, estimates that African-American household penetration will grow from 56% to 64% from 2004 to 2010; Hispanic penetration from 52% to 64%, and Asian-American from 71% to 83%.12

Broadband and Growth

Finally, there is the question of how the expansion of broadband connections will affect news. “Broadband” is a term for high-speed Internet and data connections. More and more Americans are moving to this faster connection mode. And research suggests broadband users are more likely than dial-up users to perform a number of online activities, including consuming news. What’s more, there is a strong possibility that the availability and ease of accessing video news clips and stories over broadband connections will prompt further growth in online news consumption; growing numbers of news organizations are offering the video feature. There is also a possibility that as more private citizens contribute news content, either on formal news sites or on amateur sites and blogs, the menu of news will expand and attract new markets. Thus any increase in broadband adoption would logically include an increase in online news use as well.

Is the Net Cannibalizing Traditional Media?

Competition with newspapers and television for advertising revenue is front and center in the minds of those following the news industry. The economic implications are critical to the future of journalism and to what we can expect the media landscape to look like as the Net becomes a bigger factor in the American news diet.

In last year’s annual report, we cited evidence that online news use was beginning to chip away at overall television news consumption. And for the first time we saw more firm evidence of substitution in print newspaper audience numbers as well.

How do things look heading into 2006?

Newspapers

For print, there is even more evidence of cannibalization, and it seems to be occurring on two fronts, in consumption of news and in advertising dollars.

News consumption survey data from the Pew Research Center for the People and the Press confirms what we saw last year, that some consumers who go to the online version of the newspaper are abandoning the print version. According to these data, more than a third (35%) of online newspaper readers say they are reading the print version “less often.”13

Another study looked at the question more deeply, concentrating on one market — Washington, D.C. The study, conducted by Matthew Gentzkow of the University of Chicago, developed a mathematical model to assess the extent to which online news either crowds out or complements print newspapers. According to that research, the city’s major online newspaper site, www.washingtonpost.com, reduced newspaper print readership by 27,000 a day, which Gentzkow called “a moderate amount.” To what extent other newspaper Web sites might be reducing Washington Post print readership was not clear.14

There also appears to be some difference in which kinds of newspaper readers are abandoning the print version. Data from the USC Annenberg School suggests that the heaviest online news readers were spending almost the same amount of time in 2005 with both the print and online versions of the paper as they were in 2003. But lighter online news consumers report spending less time with the print form in 2005.15 That might mean that newspapers will have a harder time in the future converting casual readers into core audience.

Yet the trend away from the print version has become a critical issue for the newspaper industry, most notably evidence that the Web is starting to compete with print newspapers’ biggest source of revenue: advertising. At the local level, consumers are increasingly turning to the Internet, at the expense of newspapers, for information about local products and services, according to research by the Kelsey Group and Constat, Inc. About 70% of households used the Web in February 2005 to hunt for local merchants and stores — up from 60% in October 2003. And the number of households seeking information about nearby stores and services from print newspapers has slightly declined, from 73% to 70%.16

Even more troubling for newspapers, some of the online sites that consumers are migrating to are not online newspapers but sites with no news at all, such as eBay and craigslist.17 Thus, as the dollar numbers already show, some of the advertising revenue in this migration online is moving away from journalism completely.

Television

Turning to television, the data also continue to be suggestive but not conclusive. For several years, some surveys suggested that online news consumption was chipping away at television news viewing even more than with newspapers .

Three new surveys added to this sense in 2005. Research by Nielsen/Net in the winter of 2005 found that 47% of respondents who go online for news or information said they spent more time online than a year before, and some 20% said they spent less time watching television.18 And a survey by Big Research, an online marketing research firm, looked at general media use among Americans 18 to 24 years old and concluded that increased use of new media in that age group had had a “negative effect” on television viewing.19 Finally, survey findings from Jupiter Research suggest Americans are now spending as much time with the Web as they are with television.20

But there was some contradictory evidence in 2005 as well. Prof . Bob Papper of Ball State University argues that telephone surveys of ten fail to provide full information on how much media Americans consume every day . For the last two years, Papper has conducted observational studies in Muncie, Ind., that found no evidence that overall online consumption comes directly at the expense of overall television consumption.

And Papper’s conclusions are supported by the large base of data on the Internet from the Center for the Digital Future at the USC Annenberg School . It found that weekly television viewing increased last year among online news consumers , particularly among the lightest online news consumers.21

In the end, the impact on television is now less clear than it appeared to be a few years ago, and is something to watch.

Younger Americans and the Web

Is the Web still ruled by the young? While it may be true that young people are the heaviest users of the dizzying array of available online functions such as instant messaging and downloading music, does that also apply to online news use?

Young Americans clearly lead the way in a number of non-news activities available to Internet users. According to the Pew Internet and American Life Project, they are most likely to say they use instant messaging, visit an adult Web site, take part in a chat room, use online classified sites like craigslist to sell or buy something, download music, watch a video clip or listen to an audio clip, play video games online, gamble online, look for information about a job or place to live, share files, participate in a fantasy sports league, and use a Webcam.22

It also turns out that young people are considerably more likely than other age groups to say the Internet is their main source of news. Currently, 36% of those 18 to 29 say the Internet is their primary source, more than those 30 to 49 (30%), 50 to 64 (16%) and those over 65 (4%), according to the Pew Research Center for the People and the Press.23

Other research also suggests that younger Americans rely on the Web as their main source of news to a greater degree than other age groups. Consumer Reports found that nearly one in five Americans (19%) 18 to 40 consider the Internet their primary news source, more than double those 41 to 59 (8%), and far surpassing those 60 or over (1%).24

There is evidence, however, that older Americans are more likely than younger ones to be frequent news consumers, which raises questions about the devotion of young people over time to any online news product, and about the best use of ad dollars.

While 29% of those 18 to 29 say they get news online every day, 37% of those 30 to 49 are every-day online news consumers, according to the Pew Research Center for the People and the Press.25

That is also true when the question is about going online for news “yesterday,” which is another way to measure frequent use. Just over a quarter (26%) of online users 18 to 29 years old received news yesterday, fewer than the 35% of online 30-to-49-year-olds or the 29% of those 50 to 64, according to the Pew Internet and American Life Project.26

Finally, where do young Americans go for online news? The Carnegie Corporation of New York surveyed Americans 18 to 34 and found that Internet portals such as Yahoo were the most popular daily news source , with local TV news sites second, and network or cable TV sites and newspaper sites tied for third.27 This, too, could have major implications for the future, especially since newspaper Web sites are not high on th e list.

The Youngest of the Young

 In the spring of 2005, the American Society of Newspaper Editors held its annual conference in Washington, D.C. Rupert Murdoch, managing director of News Corp., told the delegates about research by Merrill Brown for the Carnegie Corporation of New York that evaluated media patterns among Americans 18 to 34. Specifically, Murdoch spoke about the future of newspaper journalism and how the industry needed to adapt in order to stay relevant to those even younger — teenagers and pre-teens — whom he referred to as “digital natives”:

“The challenge, however, is to deliver that news in ways consumers want to receive it. Before we can apply our competitive advantages, we have to free our minds of our prejudices and predispositions, and start thinking like our newest consumers. In short, we have to answer this fundamental question: what do we – a bunch of digital immigrants — need to do to be relevant to the digital natives?”28

There has been a lot of discussion of those digital natives, but how do they use media? In this year’s annual report, we have decided to expand our understanding of young people and the future of the Web to an even younger cohort, those 8 to 18 years old.

The Kaiser Family Foundation survey discussed earlier examined daily media consumption habits. In short, this study suggests this is a generation that still watches a lot of television, reads considerably less, and consumes a great deal of interactive media. Television is the most dominant media platform for these young Americans, with more than 8 in 10 watching for more than three hours on any given day. But only 6% of that viewing time was allocated to the news.

Meanwhile, these young people are spending very little time with the print medium outside of school or work. According to the study, “no single print medium garners attention from as many as 50% of kids, and fewer than 20% read for pleasure for more than an hour daily.” Just 43 minutes a day outside of school were spent on reading all print materials, and only six of those were devoted to newspapers.

Computer use outside of school and work was higher than print consumption and appeared to be growing. Children 8 to 18 spent over an hour a day with computers, more than doubling the 27 minutes a day reported in 1999, according to the study. Playing games was the most frequent activity; visiting Web sites ranked second.29

With all the obvious caveats about predicting the future, the findings have some potentially major implications. Unless habits change as these children become adults, the findings portend some significant changes in who will thrive and who will suffer online.

The overall trend appears to be an acceleration toward more visual, digital and interactive media platforms and further away from those with their history in print.

What Are People Reading Online?

How does choice of subjects among online readers compare with those among newspaper readers ?

Perhaps because online news competes with so many other activities that can be performed while one is “logged on,” users seem to gravitate to different topics here than they do when reading a print newspaper.

Surveys in 2003 and 2004 of daily print newspaper readers by Mediamark Research, Inc. found that the most read sections of the newspaper include general news (60%), sports (36%), the editorial page (37%), business and finance (35%), the classified pages (32%), and movie listings and reviews (27%).39

To get a sense of how those figures compare with online choices, we looked at the habits of regular users, in this case those who said they had gone online “ yesterday. ” The most recent data suggest that they are accessing something quite different online than they do in print. The types of news they go online regularly for include general news (30%), news or information about politics and the campaign (18%) , information about movies (13%), sports scores (11%) , financial information (8%) , and classified ads on sites like craigslist (6%).

Merely occasional online consumption, meanwhile, more closely resembles daily newspaper reader habits. The most recent data available from the Pew Internet and American Life Project showed that 73% of occasional online users say they had looked for “information about movies, music, books, or other leisure activities”; 72% had at some time read general “news”; 44% ha d gone online to “get financial information, such as stock quotes or mortgage interest rates”; 43% said they had gone online to “check sports scores or information” and 36% ha d used “online classified ads or sites like craigslist to sell or buy items, find a job, or meet other people online.”40

Blogs

Following extraordinary growth in 2004, perhaps fueled by a highly partisan presidential election, it appears blog readership slowed in 2005. Although blogs are often seen as a symbol of the new, democratized citizen media that Dan Gillmor and others have championed, there is some evidence that the heaviest readers of blogs are members of the Washington establishment.

Meanwhile, bloggers wrestled with ethical questions about the impact advertising could have on their content, and a debate emerged on Capital Hill and in the courts on whether bloggers had the same legal rights as traditional journalists.

Blog Readership

After extraordinary growth in 2004, the data suggest blog readership slowed in 2005.41 From February 2004 to January 2005, the number of online Americans who said they had ever read a blog increased nearly 60% — from 17% to 27%, according to the Pew Internet project. Since then, the percentage of blog readers has remained stable.42

But in aggregate numbers, that means blog readership grew from 32 million to 37 million. With overall growth of the Internet population, that still means 16% more people were blog readers by the end of 2005, compared to the end of 2004.43 But the explosion in blog consumption, for now, appears over.

Regular blog readership, as distinct from occasional or one-time, has not grown much, either. According to the Pew Internet Project, the proportion of Internet users who were regularly reading blogs year to year remained at 7%.44

With only about a quarter of the population having ever read one, blogs remain a relatively unfamiliar platform for much of the public. In February 2005, only 26% of Internet users said they were “very familiar” or “somewhat familiar” with blogs, according to a Gallup/CNN/USA Today poll.45

And who makes up this minority of Americans who consume blogs? Research suggests they are more likely to be younger and male. And ironically, the most fervid blog readers are journalists — the group perhaps that feels most threatened by them.46

Indeed, there is some evidence that blogs have become a fundamental part of journalists’ news diet. A 2005 University of Connecticut study found that 41% of journalists access blogs at least once a week and 55% say they read blogs as part of their work duties.4748

Blog Creators

The growth in number of Americans who produce blogs also appears to have slowed. In 2004, the number of blog creators doubled, which meant that 10% of Internet users had written a blog at some point, according to data from the Pew Internet and American Life Project.49 In 2005, the growth was much more modest, up just 5% from the year before. That translated into roughly 9 million American adults who had created blogs by the end of 2005.50

There is some contradictory evidence if one looks not at the number of bloggers but the number of blogs — different sites on different subjects. As of January 2006, Technorati had indexed nearly 27 million blogs spanning about 1.9 billion links, and estimated earlier that 70,000 new blogs were being created every day.51 Other research shows an even larger blogosphere. Perseus Research, a Massachusetts-based developer of Web survey systems, estimated that the number of blogs could exceed 53 million by the end of 2005.52

Why the discrepancy? How could the growth in bloggers be slowing while more blogs are being identified? It could be because Technorati’s index includes blogs worldwide while survey research is generally conducted exclusively among Americans. It also could be that the software identifying blogs is improving. Or it could be that some individual blog creators are creating more than one blog.

Whatever it is, the growth in the blogosphere appears more robust than the growth in the audience for it.

(Please see “Changes in the Blogosphere” in the side bar for a discussion on how the blogosphere is adapting to technological advances).

Blogging Economics

The next big question is whether blogging can make money by becoming a substantial ad platform. While bloggers have so far been reluctant to say publicly how much revenue their sites generate, it seems that most still need day jobs to pay the bills. In an interview with the New York Observer, Nick Denton, the host and publisher of Gawker Media (described by Arianna Huffington as the “Rupert Murdoch of the blogosphere”) said he charged $4 for every 1,000 appearances, or page views, of an ad. If the blog got, say, 5.5 million page views a month, that would be $22,000 in monthly revenue.

But then again, how many bloggers actually generate 5.5 million page views a month? As David Hauslaib, founder of Jossip and Queerty, told Wired magazine, “At the bare minimum, a lone blogger will likely need to attract high four-to-five-figure daily visitor figures to even attempt a blog-based livable wage.”56 The number of blogs getting thousands or tens of thousands of unique visitors is small indeed.57

There is growing evidence, however, that blogs have the potential to become a more attractive investment for advertisers by becoming more integrated into corporate media. That presents a dilemma for the bloggers, many of whom wish to continue practicing an exclusively citizen-based form of journalism, which is their essence.

In October, AOL announced it had acquired Weblogs Inc., the publisher of nearly 90 blogs, for roughly $15 million and possibly as high as $25 million if Weblogs meets certain performance targets. The acquisition was seen as a move for AOL to increase its overall audience numbers and provide marketers with the opportunity to reach online niche markets.58 Other blog “collectives” have sprung up over the last few years, most notably Gawker Media, Weblogs, Inc. and B5 Media.59

And advertisers are curious. In early 2005, a Forrester Research survey found that 64% of national marketers said they were interested in placing ads on blogs.60

As suggested above, not every blogger is so eager to cash in. AOL’s acquisition, as well as the decision by Andrew Sullivan to take his blog to Time.com, created a stir within the blogging community. 61 Denton fears that the big media companies will destroy the independent, grass-roots spirit that bloggers believe separates them from the mainstream media, which they deride as the MSM: “The whole point about blogs is that they’re not part of big media,” Denton told the Washington Post. “Consolidation defeats that purpose. It’s way too early. Like a decade too early.”62 In November, Yahoo announced it was adding feeds from some of Gawker’s blogging team, though Denton emphasized that the blog content would only be licensed, not sold.63

Others, however, think most blogs will inevitably be forced into finding a business model. In the words of Edward Wasserman, Knight professor of journalism ethics at Washington and Lee University: “Everywhere the Internet is turning into the most skillfully calibrated marketing instrument since people first made money that folds. The whole logic of commercialization ensures a privileged platform for whatever moves products. That logic creates both noise and silences, loud benefits and quiet costs. It’s why none of this is free."64

Katrina and the Internet

It is no longer a secret that disasters push people online in droves. The Indian Ocean tsunami of December 2004 and the London bombings of July 2005 showed a flurry of online activity with citizen-produced content in the foreground. Blogs of eye-witness accounts, digital photography and amateur video delivered unedited reporting and reactions from the scene. When Katrina leveled the Gulf Coast in late August 2005, the Web was ready to deliver once more. What was different this time — with little citizen-produced content coming out of stricken Louisiana and Mississippi — was that mainstream media took the lead. Newspapers and television stations from New Orleans to Biloxi started blogs to provide constant updates from the field.

Some American news organizations also allowed bloggers to create blog posts on their sites or link to the sites of bloggers who were reporting from their communities. This practice followed the lead of the BBC, which did the same things for bloggers and vloggers during its coverage of the tsunami and the bombings in London.

Recognizing huge interest in the Katrina story, broadcast outlets packed their archives with storm footage. The Monday after the storm made landfall, visitors to CNN.com downloaded more than 9 million video clips. A week later the total figure had climbed to more than 35 million. MSNBC.com did even better with a record-setting 50 million clips streamed in a week.68 And WWL Channel 4, the only local outlet to stay on the air, provided a live Webcast of its coverage.

The New Orleans Times-Picayune emerged as a poster organization for its use of the Internet. The paper was forced to cease publishing its print version after the storm and moved to the Web, where it published an online edition for a couple of days. In addition to the staff-updated blogs and photo archives, nola.com provided neighborhood forums to allow evacuees and their families to connect and share information about loved ones and their neighborhoods. The August traffic on nola.com jumped by 277% compared to July.

The online pundit Jeff Jarvis, who blogs at BuzzMachine.com, wrote in a column in the Guardian: “Trust me: before Katrina, this is not how American newspaper editors talked about the Web and Weblogs. But after Katrina, they will.”

Other large media organizations seized the power of the Web to document the magnitude of the storm — the New York Times produced detailed interactive graphics, while the Washington Post carried NASA simulations showing New Orleans under water. Interest in the storm was so high that even the Weather Channel site registered record numbers of visitors.

In the immediate aftermath, citizen-created journalism would also establish a presence. New media mainstays such as blogs, the user-produced encyclopedia Wikipedia, and even the online classifieds giant craigslist were again up to the challenge. Based on an earlier experiment undertaken during the tsunami, Wikipedia created a Katrina portal that was a clearinghouse for news and relief information. Craigslist created special classifieds categories: temporary housing, volunteer listings and lost and found. The Yahoo-owned photo service Flickr allowed users to sort through thousands of images by looking for "tags," or key words associated with the photographs. As of November 2005, more than 15,000 photos were tagged “hurricaneKatrina.”69

Non-media blogs, such as Metroblogging New Orleans, abounded, providing everything from accounts of the storm to commentary on the news to criticism of the relief effort. Blog-tracker Web sites like Technorati, which indexed nearly 27 million sites as of January 2005, offered separate listings of Katrina-themed postings.

The reporting challenges brought by the winds and surging water showed that the dinosaur the online world calls MSM can navigate the digital realm and even set the standard. After the rise of blogs in 2004, citizen-produced content was expected by some to dominate 2005. What happened instead was that mainstream news organizations caught up and blended old-fashioned reporting with new technology. And when they did, as in the case of Katrina, they came out on top.

Footnotes

1. The Pew Internet and American Life Project, unpublished data, January 2006. The Pew Project’s surveys in September and December 2005 found the number of American adults who accessed the Internet or sent e-mail at school, work, or home was 68%. That was nine percentage points higher than the total measured at roughly the same time in 2004.

The Pew Research Center for the People and the Press, “Public More Critical of Press, But Goodwill Persists,” June 26, 2005. Available online at: http://people-press.org/reports/display.php3?ReportID=248. Data from the Pew Research Center put the overall number of people who accessed the Internet at a similar level, 69%, but suggests that was just one percentage point higher than the total measured at roughly the same time in 2004.

2. Center for The Digital Future at the USC Annenberg School, “Fifth Study by the Digital Future Project Finds Major New Trends in Online Use for Political Campaigns,” December 7, 2005. Available online at: http://www.digitalcenter.org/pdf/Center-for-the-Digital-Future-2005-Highlights.pdf.

Meanwhile, survey data from the Henry J. Kaiser Family Foundation, which does not include e-mail use in its question, found that the number of people saying they had ever gone online was 74% in October 2004, fell to 66% in December 2004 and climbed back up to 70% in March 2005.

3. The Pew Internet and American Life Project, unpublished data, January 2006. According to the Internet Project, the percentage of the public going online “yesterday” grew by 2 percentage points in the last year — from 61% in November 2004 to 63% at the end of 2005. In absolute numbers that amounts to 16% growth from 75 million to 87 million in those who use the Internet to get news.

4. The Pew Internet and American Life Project, unpublished data, January 2006. The Internet Project found that 61% of adult Americans were at least occasional Internet users in the fall of 2005. Using 2004 adult population numbers from the U.S. Census Bureau Web site, we can estimate that 61% of the adult population is approximately 123 million adults. The PIP then found that 70% of adult Internet users, or 97 million, used the Internet to get news at least occasionally at the end of 2005. On methodology: PIP uses a lower Census base number to do its calculations. The adult population represented by its surveys in 2005 was 202 million. PIP surveys only in the 48 contiguous states and only the landline-phone-using population, which is about 92% to 94% of the entire population. Thus the online news user population would be calculated as 202 million times 68% (which gives the overall adult user population) times 70% (which gives the news-consuming population).

5. The Pew Internet and American Life Project. These numbers come from the “Usage Over Time” spreadsheet, available online at: http://www.pewInternet.org/trends/UsageOverTime.xls

6. Consumer Reports WebWatch, “Leap of Faith: Using the Internet Despite the Dangers,” October 26, 2005. Available online at: www.consumerWebwatch.org/pdfs/princeton.pdf.

7. The Pew Research Center for the People & the Press, “Alito Viewed Positively, But Libby Takes a Toll,” November 8, 2005. Available online at: http://people-press.org/reports/display.php3?ReportID=262.

8. According to Lee Rainie, director of the Pew Internet and American Life Project, another possible reason for the undercount is that simply asking the single generic question “Do you ever use the Internet to get news?” sometimes only prompts certain kinds of recollections among respondents. The Pew Internet Project recently found that asking more detailed questions yielded higher numbers of news consumers. For instance, some people who did not say “yes” to the question “Do you ever use the Internet to get news?” did say “yes” to the questions “Have you ever used the Internet to get international news?” and “Have you ever used the Internet to get local news?”

9. ClickZ, “Internet Penetration: Critical Mass, Then What?” July 6, 2005. Available online at: http://www.clickz.com/experts/crm/actionable_analysis/article.php/3517561.

10. News Corporation press release, “Speech by Rupert Murdoch to the American Society of Newspaper Editors,” April 13, 2005. Available online at: http://www.newscorp.com/news/news_247.html.

11. The Pew Internet and American Life Project, “Teen Content Creators and Consumers,” November 2, 2005.

12. ClickZ, “Internet Penetration: Critical Mass, Then What?” July 6, 2005. Available online at: http://www.clickz.com/experts/crm/actionable_analysis/article.php/3517561.

13. Pew Research Center for The People and The Press, “Public More Critical of Press, But Goodwill Persists,” June 26, 2005. Complete findings can be found at http://people-press.org/reports/pdf/248.pdf.

14. University of Chicago, “Valuing New Goods in a Model with Complementarity: Online Newspapers,” Matthew Gentzkow, January 24, 2006. Available online at: http://www.gsb.uchicago.edu/fac/matthew.gentzkow/research/PrintOnline.pdf.

15. Center for the Digital Future at the USC Annenberg School, unpublished data, January 2006.

16. Wendy Davis, “Online Rivals Papers, Surpasses Yellow Pages Among Local Shoppers,” Media Daily News, March 23, 2005.

17. The Pew Internet and American Life Project, “Selling items online,” November 2005. The Pew Internet and American Life Project has found that significant numbers of online Americans find online classified ads attractive. In September 2005, a Project survey found that 17% of Internet users had sold something online and 22% had used online classifieds ads. Data from comScore Media Metrix indicated that the most popular online-classified sites were places like the non-profit craigslist and for-profit auto and apartment-hunting sites. The report is available at: http://www.pewInternet.org/pdfs/PIP_SellingOnline_Nov05.pdf.

18. “washingtonpost.com: News consumption growing online,” Online Publishers Association Intelligence Report, March 7, 2006.

19. Center for the Media Research, “18-24 Year Olds Most Influenced by New Media,” July 11, 2005.

20. Heidi Dawley, “Time-wise, Internet is now TV’s equal,” Media Life Magazine, February 1, 2006.

21. And findings from yet still another survey — this one also looking at overall media use rather than just news — are more in line with Papper’s data. T he Henry J. Kaiser Family Foundation found Americans 8 to 18 years old are spending increasing time on new media such as the Internet but are not cutting back on such old media as TV, print and music. The Henry J. Kaiser Family Foundation, “Generation M: Media in the Lives of 8-18 Year-olds,” March 2005. Available online at: http://www.kff.org/entmedia/upload/Generation-M-Media-in-the-Lives-of-8-18-Year-olds-Report.pdf.

22. The Pew Internet and American Life Project. These numbers come from the “Usage Over Time” spreadsheet, available online at: http://www.pewInternet.org/trends/UsageOverTime.xls

23. Television (70% saying it is their main source of news) is still the most popular news source for the 18 to 29 age group and newspapers (37%) are the second most popular, according to research conducted by the Pew Research Center for the People and the Press. Trailing the Internet (36%) are radio (18%) and magazines (6%). Pew Research Center for The People and The Press, “Public More Critical of Press, But Goodwill Persists,” June 26, 2005. Complete findings can be found at http://people-press.org/reports/pdf/248.pdf.

24. Consumer Reports WebWatch, “Leap of Faith: Using the Internet Despite The Dangers,” October 26, 2005. Available online at: http://www.consumerWebwatch.org/pdfs/princeton.pdf.

25. Pew Research Center for The People and The Press, “Public More Critical of Press, But Goodwill Persists,” June 26, 2005. Complete findings can be found at http://people-press.org/reports/pdf/248.pdf.

26. The Pew Internet and American Life Project. These numbers come from the “Usage Over Time” spreadsheet, available online at: http://www.pewInternet.org/trends/UsageOverTime.xls

27. Carnegie Corporation of New York, “Use of Sources for News.” Available online at: http://www.carnegie.org/pdf/AbandoningTheNews.ppt#0.

28. News Corporation press release, “Speech by Rupert Murdoch to the American Society of Newspaper Editors,” April 13, 2005. Available online at: http://www.newscorp.com/news/news_247.html.

29. The Henry J. Kaiser Family Foundation, “Generation M: Media in the Lives of 8-18 Year-olds,” March 2005. Available online at: http://www.kff.org/entmedia/upload/Generation-M-Media-in-the-Lives-of-8-18-Year-olds-Report.pdf

30. Center for the Media Research, “Media Habits of Affluent Adults,” February 22, 2005.

31. The Pew Internet and American Life Project. These numbers come from the "Usage Over Time" spreadsheet, available online at: http://www.pewInternet.org/trends/UsageOverTime.xls

32. Ibid.

33. Pew Research Center for The People and The Press, “Public More Critical of Press, But Goodwill Persists,” June 26, 2005. Complete findings can be found at http://people-press.org/reports/pdf/248.pdf.

34. The Pew Internet and American Life Project. These numbers come from the “Usage Over Time” spreadsheet, available online at: http://www.pewInternet.org/trends/UsageOverTime.xls

35. Pew Research Center for The People and The Press, “Public More Critical of Press, But Goodwill Persists,” June 26, 2005. Complete findings can be found at http://people-press.org/reports/pdf/248.pdf.

36. Ibid. And as discussed above, Jupiter Research has projected that overall Internet penetration among Hispanics, Asian Americans and African Americans though this was general Internet use and not merely news (ClickZ, “Internet Penetration: Critical Mass, Then What?”, July 6, 2005. Available online at: http://www.clickz.com/experts/crm/actionable_analysis/article.php/3517561.)

37. Pew Research Center for the People and the Press, “Public More Critical of Press, But Goodwill Persists,” June 26, 2005. Complete findings can be found at http://people-press.org/reports/pdf/248.pdf.

38. Ibid. Meanwhile, the Digital Future Project found that the fastest growing use of the Internet for any purpose is among Americans with incomes of less than $30,000. Available online at: http://www.digitalcenter.org/pdf/Center-for-the-Digital-Future-2005-Highlights.pdf.

39. Media Mark Research, Inc. (Prepared by NAA Business Analysis and Research Department), “Newspaper Section Readership 2005,” Spring 2004 study. Available online at: http://www.naa.org/marketscope/readership2005/section_readership_2005.pdf.

40. The Pew Internet and American Life Project. These numbers come from the “Usage Over Time” spreadsheet, available online at: http://www.pewInternet.org/trends/UsageOverTime.xls

41. For a good definition of a blog, see “Towards a Critical Media Studies Approach to the Blogoshpere,” by Vincent Maher, a South African professor who writes on blogs and citizen journalism. Link: http://nml.ru.ac.za/menthol/?p=129. Another definition is offered in “Just what is a blog, anyway?” an article published by the Online Journalism Review at the University of Southern California.

42. The Pew Internet and American Life Project, “The state of blogging,” January 2005. Available online at: http://www.pewInternet.org/pdfs/PIP_blogging_data.pdf.

43. Pew Internet and American Life Project, unpublished data, January 2006. Research from comScore Networks also reports that nearly 50 million Americans, or about 30% of the total U.S. Internet population, visited blogs in the first quarter of 2005. This was an increase of 45% compared to the first quarter of 2004. comScore Networks, “50 Million Americans Visited Blogs During the First Quarter 2005, According to New comScore study,” August 8, 2005.

Consumer Reports WebWatch, “Leap of Faith: Using the Internet Despite the Dangers,” October 26, 2005. Available online at: http://www.consumerWebwatch.org/pdfs/princeton.pdf. Other research from Consumer Reports also shows similar blog readership figures: 27% report having visited a blog in the past several months.

44. Pew Internet and American Life Project, unpublished data, January 2006.

45. And when asked about political blogs, the most popular type according to comScore research, just 2% report reading them daily, according to Gallup. As a comparison, the same research found that 39% watch cable news, 36% watch network news, and 21% listen to talk radio daily. CNN.com, “Poll: Most Americans unfamiliar with blogs,” March 3, 2005.

46. Age. According to survey findings from Consumer Reports, 39% of those 18 to 29 read a blog in the past few months, compared to 22% of those 30 or older. Consumer Reports WebWatch, “Leap of Faith: Using the Internet Despite The Dangers,” October 26, 2005. Available online at: http://www.consumerWebwatch.org/pdfs/princeton.pdf. Other research from Consumer Reports also shows similar blog readership figures: 27% report having visited a blog in the past several months. Research from the Pew Internet and American Life Project also suggests that some of the youngest Americans may be heavier blog readers than older Americans. According to one survey, nearly four in 10 (38%) of those 12 to 17 say they read blogs. In addition, 40% of the Internet users ages 18-29 told the Pew Internet and American Life Project they were blog readers, compared with 20% of Internet users over 50. (Pew Internet and American Life Project, “Teen Content Creators and Consumers,” November 2, 2005). Gender. Research from Consumer Reports found that 3 in 10 men (30%) visited a blog site while 23% of women did. The Pew Internet and American Life Project also found differences in the overall reader audience of blogs — 30% of online men and 25% of online women said they were blog readers.

Income. Numbers from the Pew Internet and American Life Project show that household income does not matter much as a predictor of blog readership.

47. American Journalism Review, “Journalism’s Backseat Drivers,” August/September 2005.

48. Interestingly, the slowdown in blogs came even as technology was developed to make combing the blogosphere easier. For instance, Technorati, a search engine that crawls over 26 million blogs, has emerged as a popular source for navigating the blogosphere. Then in September 2005, Google launched blogsearch, a search engine specifically designed to sift through the blogosphere. In October, Yahoo News announced that its online news search tool would also begin adding blogs to its index — another potential boost to blog readership. MSN was expected to introduce one of its own in the immediate future as well. (Michael Liedtke, the Associated Press, “New Google Search Engine Boosts Blogging,” September 14, 2005). Finally, the elections of 2006 could revive interest — and growth — in blogs.

49. The Pew Internet and American Life Project. These numbers come from the “Usage Over Time” spreadsheet, available online at: http://www.pewInternet.org/trends/UsageOverTime.xls. Also, different survey research from the Pew Internet and American Life Project found that 19% of online users 12 to 17 years of age have created their own blogs — approximately 4 million people. The Pew Internet and American Life Project, “Generations online,” December 2005. Available online at: http://www.pewInternet.org/pdfs/PIP_Generations_Memo.pdf.

50. Pew Internet and American Life Project, unpublished data, January 2006. The key demographic story for blog creators in 2005 was the role of younger Americans. Some 19% of Internet users age 18 to 29 had created blogs, compared to 9% of Internet users over age 50, according to data from the Pew Internet project. Otherwise, there were not notable differences in blog creators among men and women, different races, or income classes.

51. Technorati Website, located at http://www.technorati.com/, last accessed January 31, 2006.

52. Perseus, ”The Blogging Geyser: Blogs Blast from 31.6 Million Today to Reach 53.4 Million by Year End.” April 8, 2005.

53. Robert MacMillan, “Tsunami Prompts Online Outpouring,” The Washington Post, January 3, 2005.

54. Antonio Regalado, “Video Blogs Break Out With Tsunami Scenes,” the Wall Street Journal, January 3, 2005.

55. “Mobile blogs give citizen journalism legs,” Reuters, May 21, 2005.

56. Adam L. Penenberg, “Can Bloggers Strike It Rich?” Wired News, September 22, 2005.

57. And how much advertising is there if a blog did have that kind of traffic? According to Charlene Li, an analyst at Forrester Research, businesses will have spent only $50 million to $100 million in 2005 on blogs, not much compared to spending levels on other media platforms. Louise Story, “As Corporate Ad Money Flows Their Way, Bloggers Risk Their Rebel Reputation,” The New York Times, November 26, 2005. Perhaps one reason advertisers have generally been reluctant to embrace the blogosphere relates to blogs’ unique raison d’etre. Blogs are by nature “imbued with the temper of their writer,” as the blogger Andrew Sullivan has put it. In other words, they are highly opinionated, which may turn off potential advertisers who do not want to market their products next to politically charged narrative. As one ad executive said, “The problem is that the blogs generating all the buzz are those that our clients think too risky to associate with.”

58. David A. Vise, “AOL to Buy Blog Site in Bid to Expand Reach,” The Washington Post, October 7, 2005.

59. For a fuller look at blog collectives, see Paul Berger’s “Get it together: Blog collectives seek to draw ads,” Online Journalism Review, December 9, 2005.

60. Louise Story, “As Corporate Ad Money Flows Their Way, Bloggers Risk Their Rebel Reputation,” the New York Times, November 26, 2005.

Scale is an important point when discussing advertising on blogs. Henry Copeland, founder of Blogads, estimates that the ad market for blog advertising is somewhere between $10 million and $20 million. Comparatively, the NAA projects that $49 billion was spent on advertising in newspapers in 2004. See Paul Berger’s “Get it together: Blog collectives seek to draw ads,” Online Journalism Review, December 9, 2005.

61. See Joshua Micah Marshall’s discussion of bloggers and editorial independence on his blog, Talking Points Memo, posted November 14, 2005.

62. David A. Vise, “AOL to Buy Blog Site in Bid to Expand Reach,” the Washington Post, October 7, 2005

63. David A. Vise, “Yahoo to Add 5 Gawker Media Blogs to Web Site,” the Washington Post, November 16, 2005.

64. Edward Wasserman, “Selling the blogosphere,” the Miami Herald, October 17, 2005.

65. Mark Fitzgerald, “Shield Law Sponsor: Bloggers ‘Probably Not’ Considered Journos,” Editor and Publisher, October 10, 2005.

66. John Doe No. 1 v. Patrick Cahill and Julia Cahill (Supreme Court of the State of Delaware). Available online at: http://caselaw.lp.findlaw.com/data2/delawarestatecases/266-2005.pdf.

67. Interview conducted on NPR’s “On The Media,” October 28, 2005.

Another case worth watching in 2006 is taking place in Maryland. It examines whether the online publisher of a financial newsletter should be forced to disclose his subscriber list, sought in this case by the drug company Matrixx, which is arguing that comments on the site are defamatory (Alex Dominguez, “New Shield Law Test as Court Hears Internet Anonymity Case,” Associated Press, November 2, 2005).

68. Mike Shields, “Online Video Comes of Age,” MediaWeek, September 19, 2005.

69. In South Korea, a citizen-journalism site that has generated considerable attention is OhmyNews.com, launched in 2000. A majority of the site’s content is produced by the 38,000 citizen reporters who contribute stories. The site’s editors “vet” the articles and reject around a third of all submissions. In 2004, an English-language edition was launched. Source: “The People’s News Source,” Time, May 29, 2005.

Economics

By the Project for Excellence in Journalism

Largely fueled by a red-hot ad market, 2005 appeared to be a year of strong economic growth for online news. Significantly, the growth came at a time when many other media sectors such as print and local TV were suffering.

What’s more, increasing revenue has created vast opportunities for further investment and technological development, though not always in traditional newsgathering operations. Many questions remain; probably the key one is whether the dominant online economic model can produce quality journalism.

Online Advertising Revenue

Growth in 2005

In 2004, the headline was the online ad industry’s rapid recovery from the boom and bust of 2000. Preliminary data for 2005 suggest that the online ad market is still growing very rapidly.

According to data from the Interactive Advertising Bureau and Pricewaterhouse Coopers, online ad sales were expected to surpass $12.5 billion for all of 2005. This number represents a 30% increase over the $9.6 billion recorded in 2004.1 2

And many of the country’s largest advertisers moved more of their ad dollars online. For example, the Ford Motor Company reportedly shifted 15% of its billion-dollar ad budget to the Web. As Greg Stuart, CEO of the Internet Advertising Bureau, said, “At a certain point, the Internet isn’t just a rational business decision [for brands]. It’s part of a big advertising idea.”3

Explaining Online Ad Growth

What accounts for such strong growth, besides the obvious increases in online audience numbers?

From the start, online advertisers have been lured by the ability to track their ads with greater detail and accountability than they can in any other medium. While advertisers in platforms like television and print could only estimate how many eyeballs were exposed to their ads, the Internet allows them to make a more precise measurement. Of course, counting the number of clicks is the most basic way to assess online advertising strategies, but advertisers also use such metrics as average frequency of exposures, ad exposure time, ad interaction rate, and view-through rate.4

In 2005, the Internet continued to uphold its claim as one of the most accountable advertising platforms with the emergence of some new marketing programs. Akamai, a technology company headquartered in Cambridge, Mass. developed new software that allows advertisers to look at audience spikes during certain big news events. Akamai’s chief executive, Paul Sagan, hopes that the service “can be used to help reveal geographic and sociological trends in public spectacles,” adding that “data generated by the index can be used by advertisers and investors to map social patterns and make buying decisions.”5

And in November, Google began offering Google Analytics as free software that allows customers to track how often Internet users click on ads that appear after a search is conducted.6

Looking Ahead

Beyond 2005, the evidence suggests online advertising should continue to grow. The rate of growth may slow, however, according to at least one research organization. Emarketer, a New York-based market research firm, is now projecting that from 2006 to 2009, online ad spending will decline each year: by 21.2%, 14.1%, 13.5%, and 10.4%, respectively.7

“No medium before the Internet had more than 32% increases (the growth for 2004) after it had been around for a few years,” the EMarketer analyst David Hallerman said. “Runaway growth isn’t all that good, since it could end up like the early years of the Internet — hype.”8

Even more modest growth, however, would outpace what is occurring today for many other media platforms. Veronis Suhler Stevenson, a private equity investment firm that publishes an annual “Communications Industry Forecast,” projected the compounded advertising spending growth for 12 different media and communications segments for the years 2004 to 2009. Advertising spending on consumer Internet, which includes advertising on television, newspaper and radio Web sites, was projected to grow 24% between 2004 and 2009, second only to videogame advertising (46%).9

Growth of Advertising Spending
By media platform

Year
Broadcast TV
Cable TV
Total TV
Newspapers
Broad. & Satell. Radio
Yellow Pages
Consumer Mags
Business-to Business Mags
Consumer Internet
Out-of-Home
Movies
Videogame
Total
2000
12.4%
18.6%
13.8%
5.3%
12.3%
8.1%
8.2%
11.1%
75%
8.3%
50.4%
200%
11.6%
2001
-13.6
3.1
-9.5
-8
-7.5
5.4
-10.3
-13.5
-11.8
0
26.8
144.4
-7.8
2002
9.1
3.7
7.6
0
5.7
1.3
-0.9
-10.5
-15.8
0
22.4
100
1.7
2003
-1.1
10.6
2.1
2.1
1
0.9
4
2.6
20.9
5.2
19.9
79.5
2.8
2004
9.1
16.1
11.2
4
2.1
3.7
6
6.3
32.5
6
21.3
51.9
7.6
2005
1.9
14.6
5.7
3.7
2.7
3.7
5.5
7.2
31.2
5.3
19.3
48.3
6.1
2006
7.4
11.9
8.9
4
3.3
4.6
6
7.3
27.1
5.5
16.4
50
7.5
2007
2.1
10.8
5.1
3.3
4.1
4.6
6.3
6.9
24.6
5.7
14.2
50.6
6.2
2008
8.2
10.6
9
3.6
5.9
5
6.5
7
20.3
5.6
12.6
47.8
7.7
2009
2
12.2
5.7
3.1
4.9
5.3
6.7
6.5
17.2
5.4
10.4
34.7
6.3
1999-2004
2.7
10.2
4.7
0.6
2.5
3.8
1.2
-1.3
15.8
3.8
27.7
109.1
3
2004-2009
4.3
12
6.9
3.5
4.2
4.6
6.2
7
24
5.5
14.5
46.1
6.8

Source: Veronis Suhler Stevenson, Communications Industry Forecast 2005-2009, Nineteenth Edition, 2005
Out-of-home advertising includes traditional roadside billboards, as well as non-traditional forms of out-of-home media, such as bus stations and street furniture.

Total ad revenue online is still a fraction of that coming into other media platforms. Online ad spending accounted for less than 4% of all ad spending in 2004 compared with 24% for newspapers, 6% for magazines, 10% for radio, and over 30% for television.10 Yet clearly those percentages are shifting.

Online Newspapers

Revenue in 2005

One way to illustrate the economics of online advertising is to talk about one sector. Newspapers are the biggest recipients of online advertising, and in 2005, it appears spending on them continued to surge.

According to research by Borrell Associates, online revenue for daily and weekly newspapers owned by publicly traded companies grew by 47% in 2004, from $811 million in 2003 to $1.19 billion. For 2005, Borrell projected revenues would climb another 28%, to $1.52 billion. 11

And the partial-year data suggest the projections were on target. For the first two quarters of 2005, online ad spending on newspapers grew 29%, according to estimates released by the Newspaper Association of America. By comparison, total spending on print advertising in the period had grown just 2%.12

At the New York Times Company, to take one case, online advertising revenues were up approximately 30% while overall advertising, for both digital and print operations, grew only 0.9%.13

Indeed, many newspaper companies have turned to their online ad growth as a remedy for their rather anemic print ad revenue. In May of 2005, Merrill Lynch estimated that half of first-quarter ad revenue growth for public newspaper companies came from their online operations. And in the second quarter, a Bank of America report indicated that more than 100% of the growth for some of the biggest companies — Dow Jones, Journal Register, Knight Ridder, and Tribune — was credited to online. Percentages were lower at other newspaper companies, but the median for all companies researched was nearly 80%.14 15

Despite their importance as a growth sector, however, online ads still contribute only a small percentage to their companies’ overall revenue — between 1% and 7% of total newspaper advertising revenue. Newspapers currently can charge only a fraction for online ads of what they charge for ads in their print editions. The reason for that was a much-discussed topic at Forecast 2006, the latest in an annual conference on the future of media: the question of engagement. Namely, how much is an online ad worth if the viewer is not as engaged with the ad as he or she is with advertising placed in other media, particularly print media? The answer, at this point, is that no one really knows.

Newspapers in the Future

Looking ahead, at least one market research firm, Emarketer, projects that online newspapers will contribute as much as 8% to total revenue by 2009 (compared to 4% and 5% now).16 Yet even if strong growth occurs, there is reason to believe that online ad revenue won’t be able to compensate for many years of struggling print revenue . Rick Edmonds of the Poynter Institute, a collaborator on this annual report, has estimated that if online revenue grew annually by a third, and newspapers ’ print ad revenue grew by just 3%, online revenue wouldn’t surpass print revenue until the year 2018. Yet as the discussion here makes clear, sustaining annual 33% growth rates online is probably unlikely, and may only get harder, especially if competitors like Google, Yahoo and craigslist remain growing players. 17

Online Revenue vs. Newspaper Revenue
Revenue in millions

 
2004
2005
2006
2007
2008
2009
2010
2011
2012
2013
2014
2015
2016
2017
2018
Online
3
4
5.3
7.1
9.5
12.7
16.9
22.5
30
40
53.3
71
94.6
126.1
168.1
Print
97
100.9
104.9
109.1
113.5
118
122.7
127.6
132.7
138
143.5
149.2
155.2
161.4
167.9

Source: Rick Edmonds,"An Online Rescue for Newspapers?", January 27, 2005, Poynter Institute
Projected revenue growth through 2018 is based on 2004 growth numbers of 4% for newspapers and 33.3% for online.

This is one of the critical questions for newspapers: will revenue from online advertising, even as it grows, be enough to bolster the struggling newspaper industry, which has long prided itself on its ability to do difficult investigative work that costs a lot of money? (For a closer look at newspaper economics, click here). If not, will anything else take up the slack? Could quality journalism become a philanthropic exercise? Could local interests begin to invest in journalism, and invest more, because they expected smaller returns than Wall Street and publicly traded media companies have typically demanded? As noted in past years, this is the probably the most fundamental issue underlying any discussion of media economics today. (See overview.)

Rich Media

Defining “rich media” may be as difficult as agreeing on one definition for blogs. It may include video, graphics, text, animation or audio. Still, there are certain characteristics of almost all rich media, most notably that they are digital and interactive.

While spending on rich media has increased in the last few years, it has not yet increased its share of the online advertising market. After the first six months in 2005, rich media accounted for an 8% market share of all online advertising, as reported by IAB, the same as in the first half of 2004.26 In 2004, total spending on rich media grew 32%, increasing to $963 million from $727 million.27

Video, of course, is a large component of rich media. Many extol the new technology as a gateway to economic viability on the Web. As the New York Times described it, “new Internet video programming is a way to cash in on the demands of advertisers who want to put their commercials on computer screens, where new viewers are watching. And for many Web sites, viewers can’t skip the video commercials, the way they can when using TIVO and other video recorders.” 28

There was considerable discussion in late 2004 that 2005 might be a breakout year for online video. Based on audience and preliminary economic figures, online video use is widespread, although regular use appears to be relatively small. But based on the increasing number of video clips that have become available on the Web, particularly on news sites, higher levels of both use and revenue from advertising seem likely in 2006.

Research from Comscore shows that nearly 60% of the online population consumes online digital media (streams and downloads) every month.29

Regular online video consumption, however, is small. As of 2004, just 5% of online users said they watched video over the Internet daily.30

There is some evidence that online video may surge during very large news events, particularly those that provide dramatic news footage. For example, online video traffic performed extremely well during the aftermath of Hurricane Katrina. Media coverage of the storm’s aftermath generated 10 million video downloads on CNN.com on August 29; MSNBC.com generated 10 million video downloads by mid-afternoon on that same day.31

Meanwhile, survey research shows that news clips are the most commonly watched type of online video, even surpassing movie trailers. Fully two thirds (66%) of online video watchers say they watch news or current-event videos on the Web, compared to movie clips and trailers (49%), music videos (29%), and sports highlights (27%), according to the Online Publishers Association.32 33

It seems marketers have so far remained cautious toward investing in online video advertising. According to Jupiter Research, just $121 million of the $9.5 billion spent by advertisers in 2004 was spent on online video. Two research firms, Jupiter and eMarketer, however, project that video will grow exponentially over the next several years, with Emarketer projecting $1.5 billion by the end of the decade.34

Several technological developments were made in 2005 that could lead to both higher penetration and more ad spending on online video in the immediate future. Google and Yahoo added links to video search engines on their home pages. Those two are, of course, the world’s largest search engines.

Other media companies have also made moves to showcase their growing online video inventory. In September, the New York Times reported that Time Warner and Viacom were beginning to post some of their video on the Web that could ultimately be indexed in online search engines.35

What’s more, the former Internet titan Lycos announced in October that it had launched technology to take video publishing to the small-scale content operations — even the one-man show. Its technology, said the company’s CEO, Brian Kalinowski, will allow users to self-publish their own videos. Users would have to post the video on the Lycos Web site, but they would maintain ownership of the content.

And as further evidence that online video is now being taken more seriously, the Internet Advertising Bureau announced in late November it had issued new guidelines for online video advertising and had formed a Broadband Committee to develop the standards for tracking commercial figures.

Though spending on rich media should grow, are there obstacles to overcome? Challenges may be “a dearth of inventory, with publishers unable to create content fast enough; technological obstacles to transferring high-quality video online and to broadband penetration; and consumer resistance.” 36Also, a lack of standardization among online video players is a critical concern, and some consumers may not want to take the time to download the players from the Web. 37

In addition, production costs may still be too high for many marketers. Right now, an Internet commercial costs about $15 to $20 for each 1,000 viewers, nearly as much as broadcast networks charge. The price may be high because there is much more demand from advertisers than there is Internet video programming available — though that might change as software companies make it simpler and cheaper to upload video on the Web. For example, the Cambridge , Mass.-based company Brightcove allows amateur videographers to post their work on the Web and even make money through advertising.

Survey research among business leaders also seems to suggest cost may be an issue: 78% of executives reported that impressions on home pages, vertical channels, and rich media cost more in the second quarter of 2005 than in the first quarter.38

Local Online Advertising

Spending on local advertising should continue to grow in 2006 and beyond as a mix of so-called old media and Internet companies compete for an increasingly lucrative market.

Local online advertising generally includes automotive, real estate and employments ads. It accounts for approximately 30% of all online spending. In 2005, spending on local advertising was projected to reach somewhere between $3.2 and $4.1 billion, up from $2.7 billion in 2004.39

The predictions seemed to be holding up in 2005. Media buyers and planners reported that they spent 18% of their clients’ ad budgets on online local media in the third quarter, up from 13% in the first two quarters.40

When we look closer at how local online advertising is shared across the different types of Web sites, we see that newspaper companies and non-traditional media companies, such as Google and Monster.com, continue to perform well. Newspapers grabbed 44% of the local online advertising marketplace while companies like Monster.com and Google, among other non-traditional companies, absorbed 40%.

Meanwhile, Yellow pages and television and radio sites are still receiving a relatively small piece of the pie , though growing . In 2004, TV stations increased their local online ad revenue nearly 59% to $119 million , while radio stations’ revenues nearly doubled, reaching $34 million. 41

Looking ahead, newspapers may find themselves facing even more competition from the non-traditional, Internet-based companies for local ad dollars. Research from the Kelsey group estimates that Internet companies’ search engines will generate $3.4 billion in local ad sales by 2009.42 In San Francisco, some analysts believe that if Google is successful in its bid to provide the city with free, universal WiFi, local newspapers — estimated to have lost between $50 million and $65 million in employment advertising revenue to craigslist — could see their share of local ad revenue further reduced.43

In addition to businesses and marketers becoming increasingly comfortable with and knowledgeable about the Web, perhaps another reason for higher growth at the local level is new developments in technology. Not surprisingly, Google jumped into the game with the 2005 launch of a product that combines its online maps with local search features that include links to local businesses.44

Market analysts generally agree that there will be strong growth in local advertising, but differ over how strong and how it will get there. According to Jupiter Research, local online spending will reach $5.3 billion in 2010. Borrell Associates anticipates that the market will grow to $8.6 billion over the next five years. The reason for such a gap is that Jupiter Research analysts believe that the market will remain heavy on classified ads rather than moving toward a more lucrative, search-based market that currently exists at the national level. According to David Card, vice president and senior analyst at Jupiter Research, local businesses still lack a sense of comfort and familiarity with local online advertising:

“[Local advertisers] are going to have to go through the whole education process that multinational advertisers went through. It’s many years behind where current online advertising is.”

Borrell Associates, on the other hand, believes local advertisers will be able to adapt more quickly to a search-based market, and thus projects higher growth for the rest of the decade.45

Like the industry over all, the local online advertising industry is still maturing. Currently, around 2% of all local advertising is spent online, though it is projected to reach 6% of all local spending over the next five years.46 For online advertising to continue to grow at the local level, it will have to reduce its “dependence on bundling print or broadcast advertising with online advertising” and continue to “reach out to that large segment of advertisers that don’t currently do business with them,” according to Borrell Associates.

The Success of Other News Sites

Surging revenues from online advertising ha ve not been limited to traditional newspaper companies. In 2005, non-traditional news sites like Google and Yahoo continued to generate headlines for their astonishing economic performances.

Google

Google became a public company in the summer of 2004 and quickly became the world’s biggest media company, at least in stock value . Deloitte Touche has named Google the fastest-growing company ever with its five-year revenue growth at over 400,000%.47 In 2004, Google’s revenues were $3.1 billion, a huge increase over the $1.5 billion in 2003 and just $440 million in 2002.48

Of course, almost all of Google’s revenue comes from search advertising . In 2004, 99% of Google’s total revenues were from advertising, according to the company’s SEC filing.49 And Google made a significant move in late 2005 to preserve its position atop the online search industry. In late December, it was announced that Google and AOL had agreed to a sale that would give Google a 5% stake in AOL. Th e agreement was generally seen as further consolidation in the online search industry and a setback for Microsoft , which had hoped to increase its revenue from online search advertising and increase its chances to compete with Google and Yahoo .

As of October 2005, Google was worth $80 billion in stock market capitalization , ahead of Time Warner, which was valued at $78 billion . Google’s annual revenues , though, are comparatively just a drop in the bucket —  slightly over $3 billion in 2005 compared to $42 billion for Time Warner.50 The Silicon Valley-based company’s ad sales for 2005 were projected to put them fourth among all American media companies.51 At the end of 2005 there was discussion of whether Google’s stock valuation needed to be realigned. In late November, the stock fell from nearly $20 a share to $403.54.52

How has the company managed such success? In some ways, Google’s business strategy has been compared to the one adopted by ABC, CBS and NBC in the first days of network television. Google first allows people to conduct searches on almost any conceivable topic free, just as the networks distributed free programming. Then both Google and the television networks use advertising to produce revenue. And finally Google links together smaller Web sites with national advertisers, in much the same way that networks placed national advertising on local TV stations.

Yahoo

In 2004, Yahoo ’s revenue increased from $1.6 billion to $3.6 billion — a 125% increase.53 That was even higher than the 113% increase at Google. In the third quarter of 2005, 87% of Yahoo ’s revenue came from advertising. The other 13% came mainly from subscription-based services, like broadband access fees and Musicmatch.54 While Google’s appeal to advertisers is mainly built around the incomparable popularity of its search engine technology, Yahoo attracts advertisers for additional reasons.

First, it has registered over 190 million users , which means it can provide marketers with a wealth of personalized information they can use to customize ads. Google, on the other hand, has just started to collect personal information through its Gmail and blogging software.

Second, Yahoo users, who are exposed to a diverse range of features on the site such as sports, financial, health and entertainment information, personal and real estate ads, music downloads, e-mail, an instant message service, and a link for booking flight and hotel reservations, prove more engaged than users on other sites. For example, Yahoo generated 178 million page views in May 2005 compare d to 96 million for MSN, 68 million for Google, and 39 million for AOL, according to Comscore Media Metrix.55 For many marketers, the number of page views is a key indicator of the level of consumer engagement with the ads.56 (For a fuller discussion on how Yahoo and Google invest in their news operations, see the news investment section of this report.)

AOL: Don’t Call It a Comeback

Another big economic story from 2005 is the quiet — at least initially — resurgence of AOL. As Randall Stross of the New York Times pointed out, AOL has long been the online world’s “dead man walking,” but has rebounded time and time again.57

Soon after AOL acquired Time Warner in January 2000, broadband service began to take over the lucrative dial-up system on which access to AOL was based. As a result, AOL saw its subscriber base dwindle from 26.5 million in 2002 to 21.2 million in January 2005.58

In December 2004, AOL announced it was becoming a largely free portal basing much of its revenue from advertising, much like Yahoo, Google and MSN, although it said it would charge for several features its research showed were most appealing to subscribers, including special features for children with access control for their parents, Spanish-language pages, protection against viruses and spam, and e-mail addresses at AOL.com.59 In the fall of 2005, AOL began an estimated $50 million campaign to promote the site as a free portal.60

The shift to a more advertising-dependent site has helped soften the blow of its losses in subscription revenue. In the second quarter of 2005, that revenue decreased 9%, or $168 million, but advertising revenue surged 45% over the year before to reach $99 million for the quarter. Combined with the increase in advertising revenue has been a reduction in expenses that has resulted in a 33% increase in operating income, from $276 million in the second quarter 2004 to $368 million in 2005.61

In addition to opening up many of its features to non-subscribers, AOL is also hoping to increase traffic through use of its free accessories, including Netscape and the AOL Instant Messenger chat system. Combined, those services are used by more than 50 million people a month who are not AOL members.62

AOL has also looked to video as way to increase its overall audience figures and appeal to more advertisers. Video coverage of the Live 8 concert drew 5 million viewers the day of the performance and tens of millions more who logged on later, according to Jim Bankoff, executive vice president of AOL.63

While some analysts speculate that AOL’s best days are behind it because it is already too far behind the other free, advertising-based portals, others say that AOL’s previous history with many former AOL subscribers and the belief that broadband is only in its early days could help AOL over the long run.64

Moreover, the AOL brand is still considered an “awfully powerful brand,” an important reputation not only for advertisers but for an audience that seeks reliable, trustworthy, and virus-free content.65

Profitability

Until recently, it would have been a major event for an online news site to report a profit. Over the last two years, that has changed. There is still a fair amount of unneveness, and some sites have a long way to go. But the trajectory is increasingly clear.

Last year we discussed the difficulty of reporting profit figures for online news, including the fact that different companies handle the accounting for their online operations differently. Still, there are indicators that offer an overall picture.

For online newspaper sites, survey research from Borrell Associates Inc. suggests that large spikes in ad revenue have helped push profits upward. According to a survey of 719 daily and weekly newspapers across the country, the average online profit margin was nearly 70% — an increase of nearly 10 percentage points over 2003. Moreover, 90% reported they were making some profit, up seven percentage points from the previous year.

It also appears that there is a direct relationship between a newspaper’s circulation and its online profitability. Generally, with a few exceptions, the sites with the largest audience figures tend to be the most profitable.66

At least one online news division appeared to be collecting more profit than its print counterpart. In the second quarter of 2005, the Dow Jones print publishing division, publisher of the Wall Street Journal, reported an operating income of $7.2 million, a decrease of nearly 60% from the same period in 2004. The electronic publishing division of Dow Jones, however, which includes WSJ.com as well as Market Watch, reported an operating income of $29 million, an increase of 28% from the year before.67

Only two public media companies were still reporting online losses in 2004, according to Borrell: Belo had a loss of $4.7 million on revenues of $31.1 million from its digital operations, while Media General Interactive reported a loss of $6.3 million on revenues of $13.9 million.68

Local television Web sites, meanwhile, are still struggling to earn a profit. More than three quarters (75.8%) of TV stations were unprofitable in 2004, although that was better than 2003 (85.2%).

The Online Economic Model

The flip side of profitability online, of course, is that some of the gains are coming at the expense of the traditional print media, which supply the online news sites not only with the content but with investment dollars as well. In other words, the Web sites might be eating the lunch of the old media they are so dependent on, and this is perhaps nowhere more evident than in the alarming number of layoffs at newspapers across the country.

Up to this point, the economic model of traditional media online has been largely dependent on advertising and support from the parent company, with the content offered free as consumers have seemed to resist paying.69

In 2005, there was finally some evidence that the efforts of online newspaper sites to diversify their revenue stream by charging for content might be making headway — at least a little. Indeed, roughly 40% of online newspaper editors and managers expect to charge a subscription fee in the future. In late September 2005, the New York Times started charging readers access to its opinion columns, frequently the most popular features on its site. In mid-November, the Times reported that it had registered 270,000 for the TimesSelect; approximately half of those were new, online-only subscribers. Heading into 2006, though, of the nation’s 1,456 daily newspapers, only one national newspaper, the Wall Street Journal, and approximately 40 small dailies charged their online readers.70

The question of paying for content is critical for several reasons. If online advertising revenue is not likely to catch up to print anytime soon — or at all — the profitability of online journalism, and the resources of the newsrooms that produce it, may depend heavily on whether a second revenue stream can be developed.

And since newspapers on average generate 20% of their revenue from circulation, if the Internet cannot begin to charge, that would represent a major blow to revenues as well. As Colby Atwood, vice president of Borrell Associates Inc. told the New York Times in March, 2005:

“A big part of the motivation for newspapers to charge for their online content is not the revenue it will generate, but the revenue it will save, by slowing the erosion of their print subscriptions.”71

Conclusion

There was much talk in late 2005 of another economic bubble like the one that devastated the online industry at the turn of this century. But most signs point to much healthier, stable economic conditions in 2006 and beyond.

As John Battelle and Chris Anderson have written, there are several key reasons not to expect a repeat of 2000. First, as suggested earlier, broadband penetration has increased rapidly since the online world began to emerge from the ruins of 2001 and 2002. And broadband access is the engine for much of the industry’s growth.

Second, the technological infrastructure to run online sites is much cheaper now, which helps keep down operating costs. That is particularly true for servers that are needed to host both existing and new sites. Moreover, less expensive hardware means less of a risk in launching a new site and thus encourages more entrepreneurship.

Finally, there is considerably less venture capital circulating in Silicon Valley. According to Chris Anderson, venture capitalists are now investing “less than a fifth” of their 2000 level.72 Less venture capital has meant many fewer public offerings. Rather, hot new companies are being woven into more secure, corporate media structures like the News Corporation or the New York Times Company.

 

Footnotes

1. Final numbers are expected to be released in April 2006. “Internet Advertising Revenues Estimated To Exceed $12.5 Billion For Full Year 2005,” Interactive Advertising Bureau, March 1, 2006.

2. Survey research of Madison Avenue also suggests a healthy market. In May 2005, Forrester Research, a global technology and market research company with headquarters in Cambridge, Mass., interviewed 99 major advertisers and 20 ad agencies. According to the research, 74% of the advertisers said their clients’ third-quarter spending on online advertising increased from the second quarter, and 60% said they expected their clients to spend more in the fourth quarter. Online Media Daily, “Media Execs Bullish On Ad Spending,” October 18, 2005.

3. Mike Shields, “Rational Exuberance,” Media Outlook Report, AdWeek Magazines, September 26, 2005. One anecdote that illustrates the strong online ad market is the Super Bowl-like rate MSN has been able to charge for a 24-hour spot on its home page. In November, MSN told the Wall Street Journal that it was charging between several hundred thousand and $1 million — up from $25,000 to $50,000 just four years ago. “Online ad sales soaring, report says,” CNN/Money, November 16, 2005. Available online at: http://money.cnn.com/2005/11/16/technology/web_ads/

4. Rick E. Bruner, “The Decade in Online Advertising, 1994-2004,” Doubleclick.com, April 2005.

5. Eric Auchard, “Web Map Tracks Demand for Major News ,” Reuters, August 18, 2005.

6. “Google adds software designed to track success of customers’ ads,” Bloomberg News, November 15, 2005.

7. Antone Gonsalves, “”Online Ad Spending Projected To Slow,” Tech Web News, May 6, 2005.

8. To provide another opinion on this matter: paid search, the largest category of online ad spending, could slow, according to Jupiter Research. Click here for an article on the study’s findings: http://news.com.com/Paid+search+growth+may+slow/2100-1024_3-5301622.html].

9. Communications Industry Forecast 2005-2009, Veronis Suhler Stevenson, pp.112-113. The growth rates were much smaller for other media platforms: cable and satellite television, 12%; broadcast television, 4%; newspapers, 4%; and radio, 4%.

10. Rick E. Bruner, “The Decade in Online Advertising, 1994-2004,” Doubleclick.com, April 2005.

Another concern that could slow down online advertising is consumer anxiety about credit card fraud and identity theft and the potential impact it may have on overall online consumption. Research conducted by Consumer Reports WebWatch found that a quarter of Americans have stopped buying things online and nearly 3 in 10 (29%) online shoppers have reduced how often they make purchases over the Web. The study also found that nearly a third (30%) had reduced their overall use of the Internet. Consumer Reports WebWatch, “Leap of Faith: Using the Internet Despite The Dangers,” October 26, 2005. Available online at: http://www.consumerWebwatch.org/pdfs/princeton.pdf.

11. “What Local Web Sites Earn: 2005 Survey,” Borrell Associates Inc., March 2005. Looking specifically at the top 10 publicly traded newspaper companies, Borrell reports that their total online revenue increased from $508 million in 2003 to $722 million in 2004, a 42% surge.

12. Michael Deibert, “Newspaper Ad Spending Climbs, Albeit Mostly Online,” Media Post, August 23, 2005

13. “New York Times Company Reports First-Quarter Results,” Times Company press release, April 14, 2005.

14. Jennifer Saba, “Online Growth Proving to Be Industry’s Life Raft,” Editor and Publisher, August 19, 2005

15. Who Advertisers on newspaper Web sites? The sources at this point resemble those of the print papers. In 2004, nearly 70% of online newspaper local ad revenue came from automotive, real estate and recruitment — the same percentages as newspapers in print. One reason for the similarity may be that nearly half (46%) of all online revenue at newspapers comes from up-selling, or selling online add-ons to print advertisers. Borrell Research explains how upselling works at online newspaper sites:

“These add-ons can be as subtle as ‘assumed’ sales in which a classified advertiser is charged extra (unbeknownst to the advertiser) because the ad also appears on the newspaper Web site, or as a specifically sold ‘combo’ buy in which an advertiser elects to complement his print ad with an online banner on the newspaper site.” These advances have put newspapers in the lead for local online ad buys, though there is some evidence that companies like Google and Monster.com are right behind. In 2004, they received 44% of all spending with $1.19 billion in revenue — up five points from 2003. “What Local Web Sites Earn: 2005 Survey,” Borrell Associates Inc., March 2005.

Other research supports this finding. A survey of online editors and managers by the University of Nevada in 2005 found that 76% of the respondents reported that half or more of their revenue was from classified advertising — up from just 15% in 1996. Donica Mensing and Jackie Rejfek, “Prospects for profit: The (un)evolving business model for online news,” Paper presented to the International Symposium on Online Journalism, University of Texas at Austin, April 9, 2005.

16. “Read All Over”—Including Online, eMarketer Inc., August 18, 2005.

17. Rick Edmonds, “An Online Rescue for Newspapers?” Poynter Online, January 27, 2005.

18. Interactive Advertising Bureau, “Q2 Reports Close to $3 Billion in Internet Advertising Revenues,” September 26, 2005.

19. Interactive Advertising Bureau, “Interactive Advertising Revenues Grow Nearly 33% As 2004 Totals $9.6 Billion,” April 28, 2005.

20. “The online ad attack,” The Economist, April 27, 2005.

21. In October 2005, nearly half of all searches were conducted on Google (48%) while Yahoo captured 22%. The next most popular sites were MSN (11%), AOL (7%) and Ask Jeeves (3%). “Volume of Search Queries Jumps 15% In Past Five Months, Driven By the ‘Big Three’ Search Engines, According to Nielsen//Net Ratings,” Nielsen//Net Ratings press release, December 13, 2005.

22. Interactive Advertising Bureau, “Q2 Reports Close to $3 Billion in Internet Advertising Revenues,” September 26, 2005.

23. Interactive Advertising Bureau, “Interactive Advertising Revenues Grow Nearly 33% As 2004 Totals $9.6 Billion,” April 28, 2005.

24. Interactive Advertising Bureau, “Q2 Reports Close to $3 Billion in Internet Advertising Revenues,” September 26, 2005.

25. Jupiter Media, “Jupiter Research Forecasts Online Advertising Market To Reach $18.9 Billion By 2010; Search Advertising Revenue to Surpass Display,” Jupiter Media press release, August 15, 2005.

26. Interactive Advertising Bureau, “Q2 Reports Close to $3 Billion in Internet Advertising Revenues,” September 26, 2005.

27. Interactive Advertising Bureau, “Interactive Advertising Revenues Grow Nearly 33% As 2004 Totals $9.6 Billion,” April 28, 2005.

28. Saul Hansell, “More People Are Watching Their Programs on the Web, The New York Times, August 1, 2005.

29. Joel Lunenfeld, “Online Video Advertising is Growing Up,” Media Post’s Online Video Insider, January 23, 2006.

30. Three quarters (74%) of U.S. Internet users said they had “ever” viewed video online; 51% said monthly; 27% weekly; and just 5% daily. Online Publishers Association, “Drivers and Barriers To Online Video Viewing,” February 8, 2005.

31. Online Publishers Association bi-weekly newsletter, August 22-September 2, 2005.

32. Online Publishers Association, “Drivers and Barriers To Online Video Viewing,” February 8, 2005.

33. Another study from Points North Group with Horowitz Associates reports similar results; their research shows that 20% of online users watch video news segments online, 13% view movie previews online and 5 % download music. Wendy Davis, “Study: 12% of Web Users Watch TV Shows Online,” Online Media Daily, November 9, 2005. And finally, comScore found that video consumers were most likely to have streamed audio or video from a portal site in August 2005. comScore Networks, “ Advertisers Take Note: Internet Streaming Video Now Reaches More Mature Audiences,” December 1, 2005.

34. Tobi Elkin, “AOL Eyes Web Video Sales Opportunities, Says “Upfront” Not Likely,” Media Post, March 14, 2005; Kris Oser, “Online Video Ad Spending To Triple By 2007,” AdAge.com, November 17, 2005.

35. Saul Hansell, “It’s Not TV, It’s Yahoo,” the New York Times, September 24, 2005.

36. Wendy Davis, “ OMMA Keynote: Online World Unprepared For Influx Of Marketing Dollars,”Online Media Daily, June 7, 2005

37. “Kris Oser, “Online Video Ad Spending To Triple By 2007,” AdAge.com, November 17, 2005.

38. Wendy Davis, “Deutsche Bank: Online Ad Spending Up 11 % in Q2,” Media Post, July 18, 2005.

39. Borrell Research has projected $4.1 billion (“2006 Outlook: Local Online Growth Continues—for Some,” September 2005); Jupiter Research has projected $3.2 billion (Pamela Parker, “Classifieds Still King but Paid Search Looms Locally,” Clickz.com, September 22, 2005).

40. Wendy Davis, “Marketers Shift Budget To Local Sites,” Media Post, October 19, 2005.

41. “What Local Web Sites Earn: 2005 Survey,” Borrell Associates Inc., March 2005.

42. “Google Localizes Online Maps Service,” The Associated Press, October 6, 2005.

43. Ross Fadner, “Newspapers Brace for Google Free WiFi Plan,” Media Daily News, October 7, 2005.

44. For example, one can log onto maps.google.com and type in “coffee shop Washington DC,” which leads to a split screen. The left side lists the different coffee shops in Washington; the right displays a map of the city showing their locations.

45. Pamela Parker, “Classifieds Still King but Paid Search Looms Locally,” Clickz.com, September 22, 2005.

46. According to Borrell Associates, the “traditional split between nationally placed and locally placed advertising is roughly 50-50. Of the $11.9 billion spent on online ads in 2004, the split was 77-23” “What Local Web Sites Earn: 2005 Survey,” Borrell Associates Inc., March 2005.

47. John Battelle, The Search: How Google and Its Rivals Rewrote the Rules of Business and Transformed Our Culture (Portfolio Hardcover: 2005).

48. SEC form 10-K for Google Inc., March 30, 2005. Available online at: http://biz.Yahoo.com/e/050330/goog10-k.html.

49. Ibid.

50. “$80bn Google takes top media spot,” BBC News, June 8, 2005.

51. Saul Hansell, “Google wants to dominate Madison Avenue, too,” the New York Times, October 30, 2005.

52. “U.S. Stocks End Slightly Lower; Oil at 5 1/2 Month Low,” Dow Jones, November 29, 2005.

53. SEC form 10-K for Yahoo Inc., March 11, 2005. Available online at: http://biz.Yahoo.com/e/050311/yhoo10-k.html.

54. SEC form 10-Q for Yahoo Inc., November 4, 2005.

55. Fred Vogelstein, “Yahoo’s Brilliant Solution,” Fortune, August 8, 2005.

56. The Wall Street Journal reported in December 2005 on an internal strategy paper for Microsoft it had examined. The authors of the paper stressed the role of volume in online advertising: “If you plan to make your money from advertisers, volume is everything.” (Julia Angwin and Kevin J. Delaney, “Microsoft Pushes to Seal AOL Advertising Linkup,” the Wall Street Journal, December 7, 2005).

57. Saul Hansell and Geraldine Fabrikant, “Why Time Warner Has Fallen in Love With AOL, Again,” the New York Times, September 26, 2005.

58. Saul Hansell and Geraldine Fabrikant, “New Free Site May Affect Time Warner Decision on Troubled Unit,” the New York Times, June 3, 2005.

59. Ibid.

60. Stuart Elliott, The New York Times, “With Fewer Paying Up, AOL.com Shifts to Free,” October 14, 2005.

61. Saul Hansell and Geraldine Fabrikant, “Why Time Warner Has Fallen in Love With AOL, Again,” the New York Times, September 26, 2005.

62. Saul Hansell and Geraldine Fabrikant, “New Free Site May Affect Time Warner Decision on Troubled Unit,” The New York Times, June 3, 2005

63. Yuki Noguchi, “Lycos, Yahoo Pushing to Put Media Online, the Washington Post, October 4, 2005.

64. Saul Hansell and Geraldine Fabrikant, “Why Time Warner Has Fallen in Love With AOL, Again,” The New York Times, September 26, 2005.

65. David A. Vise, “AOL Rediscovers Success With Free Web Sites,” the Washington Post, October 19, 2005.

66. Borrell determined profitability figures by subtracting expenses from revenue. (Unpublished data provided to PEJ by Borrell Associates Inc.)

67. SEC form 10-Q for Dow Jones and Co Inc., August 1, 2005.

68. “What Local Web Sites Earn: 2005 Survey,” Borrell Associates Inc., March 2005.

69. Recent survey research confirms the overwhelming economic importance of advertising to online newspaper sites. A survey of editors and managers conducted by the University of Nevada found that almost 80% of the respondents reported classified advertising as a “very important” revenue source, and nearly 6 in 10 (58%) said display advertising was “very important.” Considerably smaller percentages regarded subscriptions, revenue from archives, and other sources as “very important” to their economic health. In fact, roughly 7 in 10 reported no income from subscriptions — virtually the same as in 1996 when the Internet first took off. Fewer than 3% report even charging a subscription fee. Donica Mensing and Jackie Rejfek, “Prospects for profit: The (un)evolving business model for online news,” paper presented to the International Symposium on Online Journalism, University of Texas at Austin, April 9, 2005.

Meanwhile, r esearch among Internet users suggests very few pay for news online or would willing to do so. Just 6% have ever paid for access to online news, and only 7% would consider paying a fee, according to research conducted by Consumer Web Watch. Younger viewers were a little more open to idea (16% of Gen Xers, 17% and Gen Yers. Consumer Reports WebWatch, “Leap of Faith: Using the Internet Despite The Dangers,” October 26, 2005. Available online at: http://www.consumerWebwatch.org/pdfs/princeton.pdf

70. Katharine Q. Seelye, “Can Papers End the Free Ride?” the New York Times, March 14, 2005. “TimesSelect Draws About 135,000 Paid Users for Exclusive Online Offerings,” Editor and Publisher, November 9, 2005; the Spokesman-Review in Spokane, Wash., started charging people to read the paper online in November, 2004. After a slow start, it has been able to boost overall traffic considerably. For more on the Spokesman-Review, see Lori Robertson’s “Adding a Price Tag,” American Journalism Review, December/January 2006.

71. Katharine Q. Seelye, “Can Papers End the Free Ride?” the New York Times, March 14, 2005.

72. Chris Anderson, “The New Boom,” Wired, February 2006.

Ownership

By the Project for Excellence in Journalism

It appears that much of what was said about who owned news Internet in 2004 was true again in 2005.

The most popular news sites were the same four that have long been at the top of the list. And the news sites generating the most traffic continue to be owned by the richest U.S. media corporations.

A few developments in 2005 were worth noting----. After speculation that Time Warner planned to sell AOL, what came about was a limited partnership with Google. Thus further consolidation was probably avoided.

And one site that showed some of the highest growth in traffic during 2005, the BBC, was not American or even a for-profit corporation.

Online News Leaders

Two organizations are the central providers for online traffic figures: Nielsen//Net Ratings and Comscore MediaMetrix. Both show increases in 2005 traffic among the top sites, though their numbers for specific sites vary somewhat.

The top 20 news sites, as measured by Nielsen//Net Ratings, averaged 10 .7 million visitors a month from January through December 2005. That was an increase of 9% over 2004.1

Unique Visitors for Top 20 News and Information Sites
Unique visitors per month

Design Your Own Chart

Source: Nielsen//Net Ratings
* Beginning with Sept. 2004 data, Nielsen//NetRatings--to increase accuracy--has improved its NetView home panel sample weighting methodology by updating projections for key segments of the Internet universe. Caution should be used with trending data.

At the very top, four sites continue to generate the most traffic, though there was some reshuffling among those leaders.

In 2005, Yahoo News moved to the top, averaging 24.1 million unique visitors a month. That was up 12% over the previous year, the most of the major players.

At No. 2, MSNBC’s online audience stood at 23.4 million in 2005, an increase of 11%. CNN, the overall leader 2004, experienced a slight decline in 2005, dropping 5% to 22 million unique visitors.

And AOL News remained fourth at 16.2 million, up 11% in 2005, according to data from Nielsen//Net Ratings. After the big four, there was a steep drop - off in traffic — an average of around 8 million unique visitors a month, according to Nielsen//Net Ratings.2

Top Online News Sites (Nielsen)
January to December 2005
pie chart sample

Design Your Own Chart

Source: Nielsen//NetRatings
* Beginning with Sept. 2004 data, Nielsen//NetRatings--to increase accuracy--has improved its NetView home panel sample weighting methodology by updating projections for key segments of the Internet universe. Caution should be used with trending data.

Data from Comscore also shows the same four sites dominating , but has AOL News with a considerably higher monthly average than the one from Nielsen//Net Ratings. Yahoo led the way, with an average of 27 million unique visitors a month in 2005 with MSNBC (26.2 million) not too far behind. CNN (21.9 million) and AOL News (20.9 million) were the next sites on the list. After those four , there was a very significant drop off in traffic. The next news site on the list was Internet Broadcasting (11 million), an aggregation of television news sites. 3

As in 2004, "traditional" journalism brands still seem to hold the most appeal, judging by audience numbers. The Internet has long been known for a seemingly unlimited number of news sites from across the political spectrum. The most popular sites, however, are generally associated with the media establishment. Of the top 20 Nielsen//NetRatings sites in 2005, 17 were associated with traditional news companies — those that produce most of their content offline for newspapers, television, or magazines.

Madison Avenue has followed the audience trends, with more and more branding dollars going to the largest portals, such as Yahoo, MSN, and AOL. According to Pricewaterhouse Coopers, the 50 largest Web companies attract 96% of all ad spending, with most going to the biggest of the big: AOL, Yahoo, Google and MSN.4

The Rest of the Top 20

Of the top 20 sites for 2005, 12 were individual sites. In addition to CNN, Yahoo, MSNBC and CNN, they include, in order, AOL, the New York Times, USA Today, ABC News, Google News, WashingtonPost.com, CBS News, Fox News, and BBC News. The rest were multiple sites whose totals are aggregated under one corporate roof, such as the combined Web sites of the newspapers of Knight Ridder or Gannett.

The site that exhibited the highest rate of growth this year was the BBC, which has been recognized not only for its strong international reportage but also for an increasing number of interactive tools for its readers. Those strengths became especially evident during major international events such as the tsunami and the London subway terrorist attacks. In 2005, the BBC News Web site averaged 5.6 million unique viewers, an increase of 30% over 2004.

As noted in our discussion of the newspaper industry, national newspapers like the New York Times and USA Today bucked the trend of declining print circulation in 2005. They also fared well online. The audience for those sites grew 19% and 15% respectively in 2005. Some papers with more regional print circulation, such as the Washington Post, which suffered declines in print circulation in excess of 6%, grew even more online. The Post’s Web site traffic in 2005 surge by 31%.

Another site that fared exceptionally well is Google News, which launched in September 2003 and emerged from its experimental or “Beta” testing stage in late January 2005. The front page of Google News is based on an algorithm that crawls the Internet for stories and ranks them according to what the algorithm deems most relevant. This often results in a mix of material from sources outside the mainstream news pool. In 2005, Google News averaged a monthly unique audience of 7.8 million visitors in the United States — an increase of 25%.

Of the other sites in the top 20, the collections of sites, in addition to Knight Ridder and Gannett, include a host of local TV news sites called Internet Broadcasting, Tribune Newspapers, Hearst Newspapers Digital, World Now, Advance Internet , and the Associated Press.) Some of these sites experienced strong growth while others showed sluggish growth or none at all. For example, World Now, a network of local news media, grew 26% in 2005. But Gannett grew only 5% and the Associated Press appeared to decline.5

Online Media Ownership Trends

The traffic numbers for the top sites raise another issue. In its earliest days, the Internet was celebrated as a liberating force from what many derided as the homogenized, mass -market approach that characterized so-called old media: radio, television, newspapers and magazines. And while anyone with a modem and computer can now produce either a news site or a blog, the most popular online news sites remain very much a mirror image of other news industries in which a relatively small handful of media conglomerates own a large majority of news outlets.

Some media critics, most notably Ben Bagdikian, former dean of the graduate school of journalism at the University of California, Berkeley, see a dangerous lack of diversity in the online news world:

“The American population is remarkably diverse in background, politics, geography, and tastes, and has always needed this variety reflected in a parallel diversity in its public information and entertainment…With the country’s widest disseminators of news, commentary, and ideas firmly entrenched among a small number of the world’s wealthiest corporations, it may not be surprising that their news and commentary is limited to an unrepresentative narrow spectrum of politics.”13

As we have noted in earlier years, of the top 20 online news sites, 80% are owned by the 100 largest media companies in terms of total net media revenue generated in the U.S., as reported by Advertising Age. For example, Time Warner was the top company in media revenue ($37 billion) and it is the parent of the third and fourth most popular sites, CNN.com and AOL News. Gannett is 12th among leading media companies, and it owns two of the most popular news sites, USA Today.com and the aggregation of its own many local newspaper sites.14

Compared to last year, the same percentage of sites (80%) are owned by the top media companies while the share of sites owned by the 10 sites with the most revenue fell from 32% to 25% in 2005.

What accounts for the relative stability in media concentration trends? Perhaps one reason is the FCC’s decision in 2005 not to rule on the “cross-ownership” ban that bars companies from owning newspapers and television stations in the same market. (For a more detailed discussion of potential FCC actions in 2006, see the ownership section in the local television chapter).

Two of the four sites not owned by leading U.S. media companies are the property of behemoths in their own right, BBC News and the Associated Press. The other two, Internet Broadcasting and World Now, are really aggregations of many sites.

BBC and the Associated Press are media organizations that offer a business model different from the traditional media corporation. BBC is financed by a television license owned by households and “does not have to serve the interests of advertisers, or produce a return for shareholders.”15 Meanwhile, the Associated Press is a not-for-profit cooperative with 3,700 employees working in 240 news bureaus around the world.16

Acquisition of Non-News Sites

One of the major 2005 trends in media economics was the acquisition of smaller Internet properties by huge media companies, enhancing their already dominant position. Over 16 months, Scripps bought Shopzilla; Dow Jones bought MarketWatch; the New York Times Company bought About.com; and Gannett, Knight Ridder, and Tribune Co. acquired 75% of the local-news aggregator Topix.net .

Other media companies may be keeping a close eye on the demographic changes that lie ahead for big media. In the late summer of 2005, News Corp. spent $1.5 billion on three Internet companies in just seven weeks, including mySpace.com, which receives 32 million visits in the U.S. each month.17 According to the New York Times, Rupert Murdoch “has been particularly concerned about younger audiences spending less time reading newspapers and watching television, while spending more time online and embracing such features as interactivity and virtual communities.” With the acquisitions, News Corp. will rank fourth in total monthly page views, behind Yahoo, Time Warner and MSN, but ahead of eBay and Google.18

Why has there been such a flurry of activity? Some analysts speculate that the acquisitions are a strategy to compete for a larger slice of the Internet advertising pie, which some fear is quickly being gobbled up by Yahoo and Google. In other words, some traditional media companies feel they cannot afford not to participate in the market right now.

Another reason is that such acquisitions please Wall Street. “Rather than taking small stakes in promising start ups,” one analyst praised Rupert Murdoch’s News Corp., for instance, for “focusing on buying companies outright that are somewhat proven and generating operating earnings.” 19

Footnotes

1. Unpublished data from Nielsen//NetRatings.

2. Ibid.

3. Unpublished data from comScore.

4. Deutsche Bank, MediaPost, eMarketer, January 18, 2005; “Online ad sales soaring, report says,” CNN/Money, November 16, 2005.

5. Unpublished data from Nielsen//NetRatings.

6. Steve Case, “It’s Time to Take It Apart,” the Washington Post, December 11, 2005.

7. Saul Hansell, “Big Hitters Said to Want Piece of AOL,” the New York Times, October 13, 2005.

8. Ben Elgin, “Gunning for Google,” Business Week, November 8, 2005.

9. “The battle of the portals,” The Economist, October 22-28,2005.

10. Julia Angwin, Kevin J. Delaney and Peter Grant, “Google, Comcast Seek Piece of AOL,” the Wall Street Journal, October 13, 2005

11. “The battle of the portals,” The Economist, October 22-28, 2005.

12. Sandy Brown, “Google Does Web Another Favor,” TheStreet.com, December 20, 2005.

13. Ben Bagdikian, The Media Monopoly, (Beacon Press: 2000)

14. Advertising Age, “100 Leading Media Companies,” AdAge.com. Companies are ranked by their total media revenues collected in the U.S. in 2003. The list is available online at: http://www.adage.com/page.cms?pageId=1158.

15. BBC News Web site, last accessed January 24, 2006.

16. AP.org Website, last accessed January 24, 2006.

17. Saul Hansell, “As Gadgets Get It Together, Media Makers Fall Behind,” the New York Times, January 25, 2006.

18. In December, the Internet chief at News Corp. told investors the company was considering a partnership in sponsored search. (Seth Sutel, “Rupert Murdoch’s News Corp. Expands Its Online Strategy,” Associated Press, December 6, 2005).

19. Richard Siklos, “News Corporation

News Investment

By the Project for Excellence in Journalism

As more eyeballs and ad dollars migrate to the Web, there is anecdotal evidence that both traditional and non-traditional news organizations are finally beginning to invest more heavily in their online news platforms. And certainly their rhetoric is designed to show Wall Street that they understand this is where their future lies.

A closer look, however, suggests it is wise to continue to raise questions. Are the investments being channeled toward improving news content? Is the innovation in journalism or mainly in technology? Do the journalism companies have it in their DNA to make the kind of innovations that will keep them as journalism’s leaders in the new century? And will mature journalism businesses be given the leeway by Wall Street shareholders to make the kinds of investments and gambles that their high-technology rivals — who are stealing their audience and their advertising but do not produce the content — are being capitalized to make?

One issue we addressed in last year’s report was the nature of this investment. Looking at the major players it seems to be taking two forms.

One is investments in personnel — people power, to gather more information, do more original reporting, synthesize material already in the public domain.

The other is investment in technology to improve the gathering, sorting and disseminating of news and information to the consumer.

For many news sites, a combination of the two could be best. Sites from traditional news outlets like the New York Times or CNN.com offer a good deal of original reporting, which requires a significant, continuing investment in news staff. But those sites are also working to offer the reporting in the most usable form, particularly for the Web, and that demands an investment in non-news staff and technology of the sort that new-technology companies are making.

So far — and there are some exceptions— it may be that investments in personnel are not keeping up with expenditures in technological and software capital, which do not necessarily improve the quality of reporting. The challenge may be even harder in years to come, because news organizations that employ those who produce the content for news sites have made major cuts in their editorial staffs over the last few years.

Meanwhile, other sites like Google and Yahoo do either no original reporting whatsoever or have just begun to publish original content in a very limited form. Their service is generally to help the user sort through what is already out there and ultimately find that relevant piece of information.

To get a fuller sense of the major players’ commitment to quality information, let’s look at two major types of online news providers: the traditional news producers and non-traditional news aggregators.

Traditional news producers

Unlike local television and newspapers, which collect industry-wide statistics on staffing levels, there are few data available for how many journalists work in online news. Many sites with original news content mainly carry stories from their sister platforms. Washingtonpost.com, for instance, can post stories directly pulled from the newspaper, thus using the same print reporter for both platforms.

For television outlets, the translation is slightly more involved, at least for now. The stories produced for CNN, for example, are normally put in written form for the Web site. Even here, though, the additional work is minimal and the story is usually posted under the same correspondent’s name.

Clearly, many news organizations still see the online operation as a spin-off of their “primary” platform. That makes some sense, since most of the online ventures could not yet stand alone financially (though that may change). It also suggests that any staff cuts in the main reporting arm greatly affect the online reporting capacity as well.

Many traditional news sites have begun experimenting by offering more citizen-based content. The level of experimentation has varied. The News & Record, the daily newspaper in Greensboro, N.C., was encouraged by its owner, Landmark Communications, to “break free” of the conventional method of newsgathering. The News & Record site showcases a virtual town square complete with blogs on news, sports, religion, food, cooking, and music. The site also offers an opportunity for citizens to submit their own news stories, which are only lightly edited for grammar and spelling.1

As a way of testing new waters at a more comfortable remove, other traditional news organizations have experimented by partnering with technology-based sites that themselves are doing more experimental reporting. Knight Ridder, for instance, launched SiliconValley.com in early 2001. The site offers a range of interactive tools for readers, including blogs and a number of virtual round tables.

In 2005, one site that took steps to make its content more of a public square yet reinforced its commitment and priority to the classic tenets of journalism was CBSNews.com.

CBS News

For now, it appears CBS News has invested more in its Web operation than most traditional news organizations.

In the summer of 2005, at a time when network television news broadcasts continued to experience shrinking audience ratings, CBSNews.com announced it was going to rethink its role as a traditional television and radio news provider and begin shifting much of its content to the Internet. CBS Digital’s president, Larry Kramer, who founded MarketWatch.com, even audaciously predicted that the move would undermine the existing cable television news model because it would cater to the online news consumer’s growing habit of seeking news during the day, and from a computer.

The move has happened. CBSNews.com’s revamped Web site is built around three core principles that enthusiasts have championed as the promise of the Internet: transparency, interactivity, and multimedia capability.

One major component of the new look at CBS News.com is a Web log hosted by Vaughn Ververs named the “ Public Eye.” Ververs’s blog is intended to illuminate the newsgathering process at CBS News, and the site has offered Webcasts of editorial meetings. NBC and ABC are also offering online sites that pull back the curtain on how the news is made at the major networks.

In an interview with CJR Daily, an online media-criticism arm of the Columbia Journalism Review, Kramer provided an example of what is meant by more transparency:

“The other thing [Ververs] will do is he’ll be proactive in explaining how CBS does its business. And by that I mean he’ll go in, and he might decide one day to videotape the story conference for the evening news — at 10:00 in the morning they get together and talk about what’s likely to be on the evening news tonight — and give people a glimpse of how those decisions are made. And show the editors pitching stories, and saying, ’No we have that, we should put this here, and let’s spend our time on this.’ ”

“Public Eye” is also striving to make the online news experience more interactive by serving as a “liaison” between readers and reporters at CBS. Andrew Heyward, then president of CBS News, even created a new title for Ververs: “nonbudsman.” Ververs was supposed to survey what the online community was saying about CBS News, then deliver that criticism to management and news correspondents, who in turn would offer Ververs their explanations for posting publicly on the “Public Eye” blog.2

Some critics saw CBS’s move as designed more to restore the news organization’s credibility, which was tarnished during the “Memogate” incident of September 2004 — particularly among bloggers — than to innovate newsgathering.

CBS, however, also sought to deliver on the Web’s promise of multimedia capability. Kramer argued that in the new 24-hour digital universe, online users will want their news all the time, and especially at work, where the growth of broadband has created more opportunities for video news consumption. Through a video player named “The EyeBox,” users were supposed to be able to stream over 25,000 new and archived videos. Users were also allowed to build their own newscast, and CBS plans to offer daily and weekly video programming from Bob Schieffer, John Roberts, Hannah Storm, and others. There was also talk of sending crews into the field to shoot video footage of bloggers who have particularly valuable commentary on the organization’s news products.

Investment has not been exclusively limited to technology. In July, Heyward and Larry Kramer of CBS Digital said they planned on expanding editorial staffing at CBS News.com as well as the total resources of CBS News.3

Reactions from the blogosphere to the launch of “Public Eye” were generally positive (source: “Eye on CBS,” American Journalism Review, October/November 2005). But some bloggers criticized the decision to edit readers’ comments and posts — which
violates orthodox blogging protocol. Jay Rosen, a journalism professor at New York University who blogs on the news media industry, said he hoped that the move toward more transparency would ultimately improve the quality of the network news programming, but he remained rather skeptical.4

One important question lingers for other news organizations that consider CBS’s strategy a harbinger of things to come. As Kramer told CJR Daily, the Web site was largely funded by existing television revenue, though it hoped to cash in on the lucrative online advertising market. Is this a viable long-term strategy, if the television audience ratings continue to decline and revenue from TV ads dries up? Again, the question of a stable online business model continues to loom for the online news universe.

Non-Traditional News Aggregators

Google News and Yahoo News are currently two of the most popular online news sites, according to data from Nielsen//Net Ratings. While both are often lumped together as the two most successful online only ventures, they have taken different approaches to their news operations. Perhaps the differing strategies reflect how each company sees itself: one a technology company and the other a media company. We decided to examine each company’s approach to newsroom investment.

Google News

Before September 11, Google did not see itself as anything more than the world’s dominant search engine. In the immediate aftermath of the attacks, however, millions of Americans went online for more information but were unable to access traditional news sites like cnn.com and abcnews.com because of the overwhelming surge in traffic.5 Many turned to Google as an alternative. While at the time it did not have a “Google News” page, it did offer links to major online news sites such as the Washington Post and BBC. It also linked to cached versions of earlier reports done by major online news organizations — its first attempt at producing an editorial product.6 Shortly after seeing the value in those links during the 9/11 news frenzy, Google added a separate “News and Resources” link to its homepage. And by 2002, Google News became part of the online news experience for an increasing number of Americans and others around the globe.7

Google News does not use human editors but rather an algorithm that crawls over 4,500 news sources from around the world and then ranks them based on many factors, including how often they appear in other places on the Internet. And although Google News promotes itself as a non-subjective news aggregator, it is still relying on the editorial judgment of other online news organizations to rank the world’s most popular pages.8

To succeed as online news aggregator, Google relies on its enormous bandwidth, which of course was a vital asset after 9/11. According to John Battelle, author of “The Search: How Google and Its Rivals Rewrote the Rules of Business and Transformed Our Culture,” Google’s search engine is powered by over 175,000 computers — more than all that existed on the entire planet in the 1970s.9

In its drive to continuously add news sites to its crawl, Google must expand its bandwidth. Expanding and maintaining such enormous bandwidth requires an army of engineers — engineering being the academic background of the company’s two founders — and technology consultants, and the most sophisticated software to keep the engine humming rather than reporters to produce original news. And this lies at the heart of Google’s news investment: software, hardware and engineering personnel to keep driving the search engine that publishes other news’ organizations stories rather than an investment in reporters and editors to produce the news.10

Yahoo News

Like Google News, Yahoo News largely aggregates material from other news organizations, such as the Associated Press, Reuters and the Los Angeles Times. And while Yahoo News relies on a small number of human editors — rather than a computer algorithm like Google — to publish the news on the site, it has not traditionally published its own unique news content. But that began to change in 2005.

As a whole, Yahoo does not see itself exclusively as a technology company, which Google is often considered. According to some analysts, Yahoo wants to become the first and last stop for the online visitor. As reported in the New York Times in September 2005, Yahoo’s new strategy is to see itself as an online version of Time Warner that mixes both original content and distribution. This strategy, the Times reported, is built around four “pillars”:

    • Improving its search engine capabilities.
    • Creating a community of bloggers and civic reporters who can post their own musing and photographs.
    • Producing its own original content, including news coverage.
    • Developing personalization technology that allows users to sift through the seemingly endless number of choices available in the online universe, including video, where Yahoo is trying to compete with Google and Microsoft.11

Many in the industry are watching to see whether Lloyd Braun can get Yahoo to where it wants to be. In November 2004, Yahoo hired Braun to head its Media Group. Braun had previously served as the chairman of ABC’s Entertainment Television Group. During his tenure at ABC, Braun initiated and oversaw the development of such hit television series as “Alias,” “Lost,” and “Desperate Housewives.” His role at Yahoo has been to oversee all business and creative aspects of Yahoo’s content properties, including news.12

Braun’s first original news project was to hire Kevin Sites, a veteran television reporter, to report on different wars spanning the globe. Sites’s blog embraces the multimedia quality of the Web: blogging, video, audio commentary, online chats, and photo essays. Sites, moreover, said he saw the site as an opportunity to embrace transparency, long championed as an asset for online journalism. Sites’s program was launched in September, 2005.13

Yahoo also added exclusive sports commentary and in September, it began offering original columns to its financial news page, including one from the popular financial author Suze Orman, who regularly appears on CNBC. And in late October, Yahoo announced it had signed an original content deal with The Week, a weekly news magazine, and would begin publishing a daily digest of print and online business news on Yahoo’s Finance page.

Though Yahoo has taken only the first steps toward publishing its own original news content, it will be interesting to see how this mixed identity plays out in 2006 and beyond. Will consumers turn to Yahoo for original reporting in place of more longstanding providers? Will Yahoo succeed in a mixed brand or will it, in the end, fail to reach expertise on either front? Will it inspire others to do the same, hiring real reporters who can publish their own unique, tech-savvy journalism? Those areas are worth watching in 2006.

Web Video

There were signs in 2005 of bigger investment in online video.

For now, advertising on online video — though growing — remains a minor factor. A market research firm, Broadband Enterprises, estimates about $200 million will be spent on Internet video ads in 2005, up from $75 million in 2004. pales in comparison to the $65 billion spent on broadcast and cable television ads, but it is growing faster.20 It may be that news sites are in an experimental phase , waiting to see whether audiences will become increasingly comfortable with watching video news reports over the Internet .

In 2005, CBS News was not the only news organization to begin offering more news video on its web site . After its subscription-only strategy was implemented in 2003, CNN announced in the spring of 2005 that it would begin offering some of its video online free.21 It will continue to also charge for most of it, through an online news channel known as Pipeline, where users can sign up for an annual, monthly or even daily subscription for 99 cents a day.22

In July, the Associated Press announced it would launch an online video news network for its newspaper, television, and radio Web sites in the United States.23 And then in November, Microsoft announced it would develop the AP’s online video network and share in any ad revenue generated by the newspaper and television news sites that distribute the video. Specifically, MSN’s role would be to provide the software to play the video and technical support. Moreover, it would sell the advertising.24

And CBS’s rivals got more serious about online video in 2005. MSNBC.com announced it would start posting the entire video newscast of “NBC Nightly News,” though ads on the television newscast would not transfer to the online version. A spokeswoman for the Web site discussed, however, the possibility of selling ads that would appear on both the television broadcast and the Webcast.25 Later in the year, MSNBC.com announced it would also make “Meet the Press” available as an on-demand video; the ad sales model had not been completed as of December, 2005.

And in January 2006, ABC News also announced a similar project to showcase its new co-anchors, Elizabeth Vargas and Bob Woodruff.26

There are plenty of hurdles ahead. Growth in video is linked with growth in broadband. Another obstacle to more frequent use, according to the research, is exposure: more than half of Americans (52%) have said they are not watching more video because they were not aware of its availability.27 The biggest question, however, is probably whether consumers like watching video online, not just on computers but on iPods, phones, and PDAs. Or will video, for better or worse, just be better on television?

Other Technology Investment

Perhaps the most significant investment that media companies have made over the last year or so is in the distribution and marketing of news (both as text and video) over wireless technology. Increasingly, news, especially breaking news, is becoming available on cell phones and personal digital assistants (PDAs), such as a BlackBerry, which can access the Internet through a WiFi, cellular, or Bluetooth technology connection.28

One example of how wireless technology has allowed news to become more portable and on-demand can be seen in Verizon’s V Cast multimedia partnership with CBS News. Subscribers can view breaking news stories and segments from the CBS Evening News on their cell phones. “At the intersection of the mobile phone and the television lies programming promotion and brand extension potential. This deal with Verizon Wireless represents a major step for us into mobile entertainment and another point of contact with the consumer to promote out great content brands,” Cyriac Roeding, vice president of w ireless for CBS Digital Media , told EcommerceTimes.com.29

Several online news sites have also continued to make investments in software in an attempt to make their news products more appealing to the on-demand news consumer and allow more opportunities for citizen journalism.30 In 2005, two news features that furthered the discussion of citizen journalism and on-demand were wikitorials and podcasting.

Wikitorials are “online communities that encourage users to collectively write and edit articles.” “ Wikitorial ” comes from the Hawaii an “wiki wiki , ” which means “quick” in English. The Los Angeles Times was one news organization that experimented with wikitorials last year , and the result can be seen either as one step in an experimental process or somewhat embarrassing. After allowing readers to respond to , and even rewrite , the newspaper’s editorials, the site was soon overrun with profanity and pornographic photos and then suspended.31

Podcasting is a way to distribute audio and video programming over the Web that differs from earlier online audio and video publishing because the material is automatically transferred to the user’s computer and can be consumed at any time, usually on an Apple iPod or another kind of portable digital music player commonly known as an MP3 player.32

News sites that began offering podcasts in 2005 included the Denver Post, the Seattle Post-Intelligencer, Forbes and the Washington Post. One survey estimated that 4.8 million people had downloaded a podcast from either a radio station or an other source in 2005 — up 485% from 2004. The study also found that 20% of “podcasters” download them on a weekly basis.33

Investments in wikitorials and podcasts are relatively inexpensive . For example, the Wall Street Journal reported that the Philadelphia Daily News spent “just a few hundred dollars” on microphones, an audio mixer, and recording software when launching its podcast. There is also very little evidence that news organizations have added any editorial staff. Rather, it seems that existing news staff have been used or the work has been outsourced, as when the Denver Post hired college students to record and edit its site’s podcasts. One pressing question for 2006, of course, is whether any revenue can be generated from these new online news features.34

Broadband Technology

For years, experts have argued that the future of online news audience and economics will hinge on the development of broadband technology. With broadband will come speed, video, more interactivity, better graphics, and more.

What is broadband? A simple answer is that it means higher-speed Internet :35 36

Broadband connections generally use either a cable modem or DSL (digital subscriber line) which together make up an estimated 95% of the residential and small - business broadband market.37

But it should noted that what is of ten meant as broadband in the United States is almost a generic term for any connection faster than dial - up. In many other developed countries, by contrast, broadband refers to much faster connections with more capability. The frankly vague way that broadband is defined in most discussions in the U .S , some critics argue, clouds both the demand and the po tential.

How many Americans are accessing the Internet through a broadband connection? The data vary on the exact figure, but it is clearly growing and is more prevalent in the workplace than at home. For residential use, the figure ranges from 33% to 48% of the population, depending on the survey. (The Pew Internet project reported that as of December 2005, 72 million Americans, or 61% of those who go online from home, had high-speed connections at home. This is up from 5 million in June 2000.)38

In the workplace, broadband access appears to be even higher. Pew Internet reports that 70% of employed Internet users use a high-speed connection at work compared to just 10% who use dial - up. The rest say they do not know what type of connection their employer has.39

While U.S. broadband use is growing, it still lags behind other parts of the world, particularly Asia and Western Europe, and there are signs that growth in other regions is outpacing growth here at home. According to December 2004 data published by the Organization for Economic Cooperation and Development, the U . S . has dropped two slots since 2003 and now ranks 12th overall in the number of broadband subscribers.

What’s more, there is reason to believe that growth may slow in coming years. Kagan Research has projected 9.3 million new broadband subscribers in 2005 , down from growth of 9.5 million in 2004.40

Slower growth is significant because of the economic ramifications for the online industry. Various surveys suggest broadband users are more likely than dial-up users to perform these online activities:

  • Go to more news pages
  • Download more video
  • Spend more money
  • Spend more time online
  • Play games
  • Do banking
  • Use search engines
  • Access product info
  • Access financial info
  • Perform work-related research
  • Browse for fun
  • Access weather info
  • Access sports info
  • Get skills or training to help in their jobs 41

Online video use is expected to grow as broadband penetration increases. So far it appears that regular online video use is limited to a very small percentage of the overall population, and while spending on it continues to grow, it is still a nascent media platform for Madison Avenue ( click here for more on online video usage and economics).

In addition to investment in online video, there are even larger economic implications for increased broadband penetration. One estimate is that “widespread” adoption of broadband access would create 1.2 million new jobs and add as much as $500 billion to the national economy. 42

Footnotes

1. For more information on the experimentation at the News-Record, see Jay Rosen, “Greensboro Goes Open Source: A Follow Up,” Pressthink, December 21, 2004.

2. Samantha Henig, “Larry Kramer on CBSNews.com, Transparency, and Having 1,500 Employees for a Web Site,” CJR Daily, July 29, 2005.

3. Gavin O’Malley, “Bypass Surgery: CBS Skips Cable, Uses Web For 24-Hour News Channel,” MediaPost, July 13, 2005. Another traditional news organization that took bold steps in 2005 to further digitalize its news was the New York Times. In August, the Online Journalism Review reported that the Times was planning on hiring more people for its digital side, though it was not clear whether they would be reporters or technology people (Mark Glaser, “GrayLady.com: NY Times explodes wall between print, Web,” Online Journalism Review, August 8, 2005).

4. Jay Rosen, “The Net Knows More Than You: An Open Letter to the People of CBS News,” PressThink, September 16, 2005.

5. John Battelle, “The Search: How Google and Its Rivals Rewrote the Rules of Business and Transformed Our Culture” (Portfolio Hardcover: 2005).

6. “The Effects of September 11 on the Leading Search Engine,” by Richard W. Wiggins.

7. John Battelle, “The Search: How Google and Its Rivals Rewrote the Rules of Business and Transformed Our Culture” (Portfolio Hardcover: 2005).

8. Link to Google’s FAQs on how Google News works: http://news.google.com/help/about_news_search.html

9. John Battelle, “The Search: How Google and Its Rivals Rewrote the Rules of Business and Transformed Our Culture” (Portfolio Hardcover: 2005).

And as Saul Hansell reported in the New York Times: “For every page that Google shows, more than 100 computers evaluate more than a million variables to choose the advertisements in its database to display — and they do it in milliseconds. The computers look at the amount bid and the budget of the advertiser, but they also consider the user — such as his or her location, which they try to infer by analyzing the user’s Internet connections — as well as the time of the day and myriad other factors Google has tracked and analyzed from its experience with advertisements.” (Saul Hansell, “Google wants to dominate Madison Avenue, too,” the New York Times, October 30, 2005.)

10. For a look at Google’s hiring practices, see Pui-Wing and Kevin J. Delaney, “Google’s Growth Helps Ignite Silicon Valley Frenzy,” the Wall Street Journal, November 23, 2005.

11. Saul Hansell, “An Ex-ABC Impresario Aims to Build the Studio of the Future,” the New York Times, September 24, 2005.

12. Yahoo Media Relations press release, 2004

13. Saul Hansell, “Yahoo Hires Journalist to Report on Wars,” the New York Times, September 12, 2005.

14. In November 2005, the Fresno Bee, with 800 employees, announced it too was combining its online operations with other departments within the newspaper.

15. New York Times newsroom-integration memo posted by Jim Romenesko of the Poynter Institute, August 2, 2005.

16. Mark Glaser, “GrayLady.com: NY Times explodes wall between print, Web,” Online Journalism Review, August 8, 2005

17. And USA Today, which said in mid-December 2005 that it too would be joining print and online divisions, had earlier said that it would be taking a more cautious, incremental approach rather than a swift or comprehensive one. According to Kinsey Wilson, vice president and editor in chief at USAToday.com: "We've learned a great deal about what it takes to publish in real time across multiple platforms. But [the online] medium is still in the process of being invented. It often requires a different approach to the news. And it is staffed at a fraction of the level of the parent organization. If the goal is to create a stronger, more flexible organization, it only makes sense to move with some care and deliberation in bringing such disparate operations together. Our inclination at this point is to signal our intent to the staff, but experiment on a small scale, in discrete areas, where we can afford to innovate and occasionally make mistakes, before embarking on a full-scale integration.” Mark Glaser, “GrayLady.com: NY Times explodes wall between print, Web,” Online Journalism Review, August 8, 2005.

18. Mark Glaser, “Two Times One,” Media, October 2005.

19. Jennifer Saba, “Dispelling the Myth of Readership Decline,” Editor and Publisher, November 28, 2005.

20. Saul Hansell, “More People Turn to the Web to Watch TV,” the New York Times, August 1, 2005.

21. Paidcontent.org Web site, April 7, 2005.

22. For more on Pipeline, see Ken Kerscbaumer, “CNN Opens Up Pipeline,” Broadcasting and Cable, December 5, 2005

23. According to the organization’s press release, AP would provide its members, which include over 1,700 daily and weekly newspapers across the country, with their own branded video players to display AP and other video content on the Web. Members and the AP would then share revenue from the streaming video advertising. The network would be available to the AP’s members at no charge in the first quarter of 2006 (“AP to launch online video network; Board approves general assessment and licensing plan,” Associated Press press release, July 21, 2005).

24. “Microsoft and Associated Press to Join in New Video Distribution,” Bloomberg News, November 10, 2005.

25. Gavin O’Malley, “MSNBC.com To Post Entire “NBC Nightly News,” Online Media Daily, November 1, 2005.

26. Peter Johnson, “ABC News team makes formal debut Tuesday,” USA Today, January 2, 2006.

Also, Yahoo reached agreements with CNN and ABC News to increase its online video inventory (Saul Hansell, “Yahoo plans to connect services with TiVo,” the New York Times, November 7, 2005)

27. Online Publishers Association, “Drivers and Barriers To Online Video Viewing,” February 8, 2005.

28. The most recent data from the Pew Internet and American Life Project shows that 25% of online users said they had logged onto the Internet using a wireless device (Pew Internet and American Life Project, November, 2004).

29. Joel Lunenfeld, “Online Video Advertising is Growing Up,” Media Post’s Online Video Insider, January 23, 2006.

30. J.D. Lasica has offered a definition of citizen journalism, also known as participatory journalism: “Call it participatory journalism or journalism from the edges. Simply put, it refers to individuals playing an active role in the process of collecting, reporting, sorting, analyzing and disseminating news and information — a task once reserved almost exclusively to the news media.” (J.D. Lasica, “Participatory Journalism Puts the Reader in the Driver’s Seat,” August 7, 2003).

31. “Los Angeles Times suspends ‘Wikitorials,’ Associated Press, June 21, 2005.

32. The term “podcast” was coined by the journalist Ben Hammersley, according to the BBC (“Listen Up! Oxford Dictionary Picks Its ‘Word of the Year,’ and It’s ‘Podcast,’ ” Editor and Publisher, December 8, 2005).

33. “Critical Mass Podcasting Expected by 2010,” The Center For Media Research, December 8, 2005.

34. David Kesmodel, “Papers Turn to ‘Podcasting’ In Bid to Draw More Readers,” the Wall Street Journal, May 13, 2005.

35. Perhaps the most important aspect of broadband is the speed with which it can both send and receive data over a high-speed network. Broadband access is approximately nine times the speed of a modem using a standard telephone line, or “narrow band service,” more commonly known as dial-up service. Within the IT industry, there is some disagreement about the minimum speed that is acceptable for Internet access to be labeled broadband. For example, Jupiter Communications says the minimum connection speed is 256 kilobits (kbps) per second, while the U.S. Federal Communications Commission regards broadband as 200 kbps (“The Broadband Revolution: You Say You Want a Definition,” emarketer, March 30, 2001). Broadband is often called high-speed Internet because it usually has a high rate of data. In general, any connection to the customer of 256 kbit/s (0.256 Mbit/s) or more is considered broadband Internet. The International Telecommunication Union Standardization Sector ( ITU-T) recommendation I.113 has defined broadband as a transmission capacity that is faster than primary rate ISDN, at 1.5 to 2 Mbit/s. The FCC definition of broadband is 200 kbit/s (0.2 Mbit/s) in one direction, and advanced broadband is at least 200 kbit/s in both directions. The Organization for Economic Cooperation and Development has defined broadband as 256 kbit/s in at least one direction, and this bit rate is the most common baseline that is marketed as "broadband" around the world. There is no specific bit rate defined by the industry, however, and “ broadband” can mean lower bit rate transmission methods. Some Internet Service Providers ( ISPs) use this to advantage in marketing lower bit rate connections as broadband.]

36. In 2005, a number of major communities, including New Orleans, Tempe, Ariz., Philadelphia and San Francisco, began discussions about developing so-called Wi-Fi networks. A Wi-Fi-enabled device can connect to a local area network when near one of the network's access points. The connection is made by radio signals; there is no need to plug the device into the network. If the local area network is connected to the Internet, the WiFi device can have Internet access as well. The geographical region covered by one or several access points is called a hotspot.

“ Wi-Fi (also WiFi or wifi) is a trademark for sets of product compatibility standards for wireless local area networks (WLANs). Wi-Fi was intended to allow mobile devices, such as laptop computers and personal digital assistants (PDAs) to connect to local area networks , but is now often used for wireless Internet access and wireless VoIP phones. Desktop computers can also use Wi-Fi, allowing offices and homes to be networked without expensive wiring. Many computers are sold today with Wi-Fi built-in; others require adding a Wi-Fi network card . Other devices, such as digital cameras , are sometimes equipped with Wi-Fi.” (Answers.com; last accessed January 27, 2006. Link: http://www.answers.com/topic/wifi )

37. Robert McChesney and John Podesta ,“Let There Be Wi-Fi,” Washington Monthly, January/February 2006. The Internet can also be accessed through satellite and wireless technology, but those have very little market share.

38. Unpublished data from the Pew Internet and American Life Project, January 2006. Another survey, conducted by Arbitron/Edison Media, reports that the number of Americans with broadband connections in their homes has quadrupled to some 48% since 2001 (Arbitron/Edison Media Research, “Internet and Multimedia 2005: The On-Demand Media Consumer,” March 23, 2005).

39. Unpublished data from the Pew Internet and American Life Project, January 2006.

40. “Broadband Subscriber Growth Slows,” Associated Press, October 17, 2005.

41. A report from the U.S. Department of Commerce’s National Telecommunications and Information Administration found that those users with “broadband at home are more likely than other internet users to use the internet frequently and engage in a wider variety of online activities, such as entertainment and information gathering.” Source: “A Nation Online: Entering the Broadband Age,” U.S. Department of Commerce, September 2004.

42. Thomas Bleha, “Down to the Wire,” Foreign Affairs, May/June 2005. Also, some argue that broadband access will help U.S. firms stay competitive in the global marketplace. For example, Litan and Rivlin argue that the “penetration rate of Internet access, especially broadband, will affect the extent to which firms face intensive competitive pressure to change existing management methods, among other practices.” (Robert E. Litan and Alice M. Rivlin, “Projecting the Economic Impact of the Internet,” American Economic Review, 91:2, 2001).

43. Robert W. Crandall, Robert W. Hahn, Robert E. Litan, and Scott Wallsten, (“Universal Broadband Access: Implementing President Bush’s Vision,” AEI-Brookings Joint Center For Regulatory Studies, May 2004. Available online at: http://www.aei-brookings.org/admin/authorpdfs/page.php?id=941.

44. Thomas “Down to the Wire,” Foreign Affairs, May/June 2005.

45. Department of Commerce research suggests cost is the second most popular reason for not adopting broadband access (lack of interest was the most common explanation) (“A Nation Online: Entering the Broadband Age”, U.S. Department of Commerce, September 2004).

46. Robert W. Crandall, Robert W. Hahn, Robert E. Litan, and Scott Walls10, (“Universal Broadband Access: Implementing President Bush’s Vision,” AEI-Brookings Joint Center For Regulatory Studies, May 2004. Available online at: http://www.aei-brookings.org/admin/authorpdfs/page.php?id=941. And in August 2005 the FCC ruled that phone companies held the right to deny other Internet Service Providers (ISPs) such as AOL the use of their phone lines.

47. “U.S. Broadband Use Tops 60%--Maybe,” TelecomWeb, October 7, 2005.

48. Arshad Mohammed, “Verizon Executive Calls for End to Google’s ‘Free Lunch,” the Washington Post, February 7, 2006

Public Attitudes

By the Project for Excellence in Journalism

Why do people increasingly prefer the Internet for news? And how much do they trust what they get there, from the Internet overall and online news in particular?

The answers appear to be that control and convenience drive the Internet’s appeal. But with time, trust in the medium is not growing, it’s shrinking.

The Appeal of the Internet

When it comes to the Internet’s appeal, a year ago we found that its convenience and a variety of viewpoints were its key attractions. In 2005, new research again suggests the importance of convenience. According to research conducted by the Pew Research Center for the People and the Press, nearly three quarters (73%) say they prefer the digital version of a newspaper to the print version because it is more convenient.

Cost may be less of a factor, which may encourage producers who want to start charging. Only 8% told Pew they preferred the net because it was free.1

Control or interactivity is a major appeal as well. A survey conducted by the Online Publishers Association in partnership with the Media Management Center at Northwestern University found that the top driver for online site use was that the Internet “entertains and absorbs me.”

The researchers also studied engagement with newspapers and television and found that several other drivers were unique to the Internet, often related to control. These included: “connects me with others,” “tailored for me,” “guides me to other media,” “a way to fill my time,” “my guilty pleasure,” and “tries to persuade me.”2

Trust

Yet for all its obvious advantages, access and interactivity may also be part of the Internet’s Achilles heel as an information source. Last year we reported that even as the Web was becoming a ubiquitous and accepted news source, there was evidence that trust in the Internet was declining.3

And new survey research shows that the trend continues. In 2004, the Center for the Digital Future at the USC Annenberg School found that the proportion of users who believed that most or all of the information on the Internet is reliable and accurate had declined for the third consecutive year, to just 49% — a steep decline from 58% in 2001.4

News Web sites are as trusted as traditional news media, according to the data. A majority (68%) of those who go online say they believe “almost all” or “most” of the content on their primary online news site, according to survey research done by Consumer Reports. That level of trust is about equal to those who trust newspapers and television news.5

Trust in news Web sites also trumps trust in other kinds of Web sites. Indeed, no other type of Web sites registered a majority of users who could trust the site to provide accurate information most of the time, according to Consumer Reports. And the Center for the Digital Future at the USC Annenberg School found that the public considered established media and government sites more credible than information posted by individuals. Nearly 8 in 10 (79%) said most or all the information on established media sites such as the New York Times or CNN.com was reliable and accurate, with government (78%) right behind. Meanwhile, just 12% said the Web sites posted by individuals were reliable and accurate.6

Trust in Organizations for Accurate Information

2005

2002
 
Always/Most of Time
Some Time/Never
Always/Most of Time
Some Time/Never
Newspapers and TV News
56%
42
58
41
News Web Sites
54%
39
--
--
Web Sites for Children
34%
36
--
--
Web Sites that Provide Advice to Consumers

31%

62
33
59
Large Corporations
29%
69
32
66
Web Sites that Offer Products for Sale
26%
69
29
64
Blogs

12%

57
--
--

Source: Consumer Reports Web Watch, "Leap of Faith: Using the Internet Despite the Dangers," October 26, 2005.

One episode that raised interest about the credibility of individual postings unfolded in early December, 2005. After an anonymous poster had published a largely fictional entry for John Siegenthaler Sr., a former editor of The Tennessean in Nashville , on the online encyclopedia site Wikipedia. Siegenthaler wrote about the posting in an op-ed in USA Today. Later, an amateur cybersleuth traced the posting to a computer in Nashville , which led to the perpetrator’s eventual confession. While no civil suits were filed, the incident did raise questions about the reliability of Wikipedia and other online sites that generally do not have the same levels of accountability that traditional news sites do.

There is also research that suggests Americans are demanding that the Internet, particularly news sites, deliver more on its self-championed capacity to provide transparency and accountability. And those expectations have only increased over the past few years. Almost 7 in 10 (69%) of online users consider it very important for news Web sites to clearly label all advertising, and that ads must be distinguishable from news and information — up 10 points from 2002. And more users want news sites to prominently display their pages for corrections and clarifications: 44% now report this as very important, also an increase of 10 percentage points from 2002.

Users also want to be able to communicate with editors and reporters: 47% say it is very important for news sites to provide readers with e-mail addresses to contact the site’s editorial staff, up from 36% in 2002.7

As for blogs, despite the desire for more accountability, people are drawn to them even though they don’t necessarily trust them. This skepticism is true even among those who read blogs.

Just 1 person in 8 (12%) considers the information on blogs believable most of the time. Meanwhile, 36% say blogs are accurate some of the time, with another fifth (21%) reporting they are never or almost never accurate. And just 23% of blog readers say they can trust blogs at least most of the time while three quarters (73%) say they believe only some or nothing of what they read on blogs.8

We have also recently witnessed a growth in the use of digital photography over the Internet. Concerns about fakery surrounded the publication of a Reuters photograph of President Bush at the United Nations writing a note to Secretary of State Condoleeza Rice about a “bathroom break” that was widely and quickly circulated both at home and abroad. The photo, though embarrassing for the president, was real.

Does the American public worry about digitally enhanced, modified or even fake photos? Apparently not as much as one might suspect, according to survey research. While nearly half (47%) of online users say they have come across a manipulated digital photo, more than two thirds (67%) say they trust online news sites a lot or somewhat to use authentic photographs; 30% have little or no trust .9

Young Americans and their Attitudes Toward the Web

What do we know about the attitudes toward the Web as a news and informational source for the young, who are among the Web’s heaviest users?

In 2005, we learned that many young people consider the Internet to be a learning tool. According to data from the Carnegie Corporation of New York , 41% of Americans 18 to 34 say the Internet is the most useful way to learn, compared with 15% for local television, which ranked second.10

There may be some evidence that young people view online news as slightly more trustworthy than older generations do. The Carnegie Corporation found that “being trustworthy” was considered a very critical reason why young people prefer the Web for news to other media platforms.11

There also appears to be a generation gap on the question of blog credibility. A survey by Hostaway.com, a Web hosting company with offices in Chicago, Tampa and Vancouver, found that Americans under 30 were much more likely than their older counterparts to consider blogs credible sources of information. In fact, blogs were found to be just as credible as traditional media among this age group.12 That is not surprising when we consider that blog use is considerably higher among younger Americans than among older ones.

Footnotes

1. The Pew Research Center for the People and the Press, “Public More Critical of Press, But Goodwill Persists,” June 26, 2005. Available online at: http://people-press.org/reports/display.php3?ReportID=248.

2. “New Online Publishers Association Study Identifies Key Experiences That Drive Web Usage,” Online Publishers Association press release, June 1, 2005.

3. As more evidence about the mainstream acceptance of online journalism, the Pulitzer Prize Board announced in December that it would begin accepting nominations for Breaking News Reporting and Breaking News Photography published solely online. Previously, material from these two categories was required to have appeared in the newspaper’s print edition as well.

4. Center for the Digital Future at the USC Annenberg School, “Fifth Study by the Digital Future Project Finds Major New Trends in Online Use for Political Campaigns,” December 7, 2005. Available online at: http://www.digitalcenter.org/pdf/Center-for-the-Digital-Future-2005-Highlights.pdf

5. Consumer Reports WebWatch, “Leap of Faith: Using the Internet Despite The Dangers,” October 26, 2005. Available online at: http://www.consumerWebwatch.org/pdfs/princeton.pdf.

6. Center for The Digital Future at the USC Annenberg School, “Fifth Study by the Digital Future Project Finds Major New Trends in Online Use for Political Campaigns,” December 7, 2005. Available online at: http://www.digitalcenter.org/pdf/Center-for-the-Digital-Future-2005-Highlights.pdf.

7. Consumer Reports WebWatch, “Leap of Faith: Using the Internet Despite The Dangers,” October 26, 2005. Available online at: http://www.consumerWebwatch.org/pdfs/princeton.pdf.

8. Consumer Reports WebWatch, “Leap of Faith: Using the Internet Despite The Dangers,” October 26, 2005. Available online at: http://www.consumerWebwatch.org/pdfs/princeton.pdf.

Moreover, it should be noted that a third (31%) of online users could not assess blogs’ accuracy, supporting other survey research that shows Americans are still relatively unfamiliar with the blogosphere.

Lydia Saad, “Blogs Not Yet in the Media Big Leagues,” The Gallup Poll, March 11, 2005. Available online at: http://poll.gallup.com/con10t/default.aspx?CI=15217.

9. Consumer Reports WebWatch, “Leap of Faith: Using the Internet Despite The Dangers,” October 26, 2005. Available online at: http://www.consumerWebwatch.org/pdfs/princeton.pdf.

10. Carnegie Corporation of New York, “Use of Sources for News.” Available online at: http://www.carnegie.org/pdf/AbandoningTheNews.ppt#0.

According to survey research done by the Annenverg School Center for the Digital Future at USC in 2005, among users age 17 and older, 56.3% consider the Internet to be a very important or extremely important source of information for them — up a bit from 2003 (55.2%). Looking exclusively at online habits for information on political campaigns, the study’s authors wrote that “more than three quarters of users who went online for political campaign information sought insight regarding issues and candidates about which they were undecided.” The study also showed that a larger percentage sought campaign information on traditional Web sites than from information placed online by the candidates. Center for The Digital Future at the USC Annenberg School, “Fifth Study by the Digital Future Project Finds Major New Trends in Online Use for Political Campaigns,” December 7, 2005. Available online at: http://www.digitalcenter.org/pdf/Center-for-the-Digital-Future-2005-Highlights.pdf.

11. Carnegie Corporation of New York, “Use of Sources for News.” Available online at: http://www.carnegie.org/pdf/AbandoningTheNews.ppt#0.

12. Rob Lever, “Blogs take giant step towards mainstream,” AFP, October 19, 2005.